Repairs and Maintenance

Emergency out of hours repairs

We operate an emergency repair service to deal with specified repairs outside of normal working hours.

The types of repair that fall into this category are:

Insecure property
Gaining access to property in an emergency
Dangerous flooring or stairs
Total loss of water supply
Uncontrollable water leaks
Unusable taps in the 'on' position
Blocked toilets or soil and vent pipes (if only one of these is in the property)
Blocked drains (if backing up)
Missing inspection chamber covers
Electrics sparking or smoking, or bare wires
Total loss of electric power
Blocked chimney to open fire
Making safe any dangerous structure - including unsafe glazing

While every effort will be made to rectify the problem with a 'permanent repair' this may not be possible. Our operatives will at the very least make the situation safe. For example, if a window is broken, we will secure it with a wooden board and if it is our responsibility, we will return at a later date to re-glaze the window.

Loss of heating or hot water is not an emergency. If, however, either you or a member of the household is 'put at risk' by the loss of heating due to age or illness, please let the operator know and they will try to make arrangements for the temporary loan of an electric heater.

If you have an emergency please telephone us on the number shown.