Eligibility Criteria

Service Provision

We must ensure that the people who are 'high priority' or most at risk get services that meet their needs. This is called Targeting Services.

However, we recognise that 'prevention is better than cure' therefore some services will be available to help people stay safe and active.

Following assessment, services will be allocated to people depending on their level of need:

Needs example

High Need or Risk - A person who is unable to do everyday personal care safely or independently. Help will be needed daily and often from different people, for example; relative, home carer, nurse, befriender and others
Moderate Need or Risk - A person who needs help with care tasks on a regular basis, for example, help may be needed with bathing, cooking or outdoor mobility
Low Need or Risk - A person may have an occasional need for advice, information or social contact

What will this mean to me?

The simple answer is that in future some people will get less (or no) service from Children's Services, whilst others will get more. People in most need will get most help.

We will try to be fair and consistent. We will also prioritise for assessment and services in a way that takes account of your individual situation (we will not use an insensitive 'tick box' approach).

No services currently being provided or started in the future will be withdrawn or reduced without an individual assessment of need. A summary of the assessment and service needs will be written and given to the service user. This is called the care plan.

We will continue to work together with our colleagues in the NHS and Voluntary Sector to ensure that we get the best value for the money we spend. We will also work together to develop community services that help prevent problems becoming crises.

There are some things we cannot provide

Items of equipment to help with daily living which are available in local shops at low cost (we can advise)
Help with housework
If you do not require personal care we will refer you to other people for help with housing, health or benefits

Contact

Tolis Vouyioukas

Divisional Director of Safeguarding and Rights

Civic Centre

Rainham Road North

Dagenham

RM10 7BN

Tel: 020 8227 2233

Fax: 020 8227 2241

Textphone: 020 8227 2462

Email: tolis.vouyioukas@lbbd.gov.uk|