Performance and Delivery

Barking and Dagenham

The Performance and Delivery team provides consultancy advice and support across the council to drive and monitor continuous improvement. This leads to improved services and outcomes, in line with the agreed Community Priorities and Vision.

This is achieved by:

Developing and supporting an effective performance monitoring framework and culture
Coordinating the performance monitoring information
Embedding the Balanced Scorecard (our performance management framework) and demonstrating its' impact on service outcomes
Supporting Best Value reviews
Providing support to Members on performance issues

The team undertake a range of monitoring functions and are responsible for producing our overarching strategy - Futures - Barking and Dagenham Corporate Plan and publishes an annual summary of performance in the Citizen magazine.

The team has developed and agreed a Public Service Agreement and supports the Comprehensive Performance Assessment process.

It represents the council on bodies such as North East London Performance Network, Cranfield Management School, Inter Authorities Group, The Policy Network and Nottingham University Consortium.

Balanced Scorecard|

Comprehensive Performance Assessment|

Public Service Agreement|