Housing and Council Tax Benefits
Ways to contact us
Personal visit
The office is located at:
90 Stour Road
Dagenham
RM10 7JD
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Opening hours are Monday to Friday, 8.30am - 5pm.
Telephone call
The calls are received directly to an Officer or if all available lines are in use to a message advising you that our lines are busy. The line opens at 8.30am and stops allowing calls to the queue at 5pm.
Written correspondence
Any letters, forms and so on should be sent to the housing and council tax benefit office at the address shown.
Textphone
This is a 24 hour service that is available to anyone with access to a Textphone. The line is usually on the auto-answer facility but is monitored so if a return number and brief outline of the enquiry is left an officer will call back shortly.
This address is a public folder, and is monitored on a daily basis and any enquiries acted upon as soon as possible (24 hour).
Fax
The faxes received on the Revenues Fax machine are passed to the relevant section and then dealt with accordingly (24 hour).
