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Housing and Council Tax Support 

How to claim Housing Benefit and Council Tax Support 

To claim housing benefit, council tax support or both, a claim needs to be submitted to the council. There is only one form that needs to be completed and if you qualify for education benefits (free school meals) we will also automatically award this as well.
  
The new way to claim benefits with the London Borough of Barking and Dagenham is On Line.  Click here to be taken to the claim section where you will need to register for an account (known as ‘MyAccount’), or sign into your existing ‘My Account’ .

You can also click the ‘MyAccount’ picture at the top of this page to be taken to the same place.
 
If you would like help in completing the form, please visit one of our customer service areas at the Barking Learning Centre or the Dagenham Library. Details of these service areas, including opening hours and addresses, can be found be using the links on the right of this page.

If you are finding out how to claim on someone else’s behalf as they are unable to use the internet, you can contact the ‘Visit and Welfare Team’ on the number below  to arrange a home visit where an officer will assist in the claim process.
 
Contact Visit and Welfare Team - 020 8227 2567

Customer Service Areas

 

Housing Benefit and Council Tax Support

Phone: 020 8227 2970

Fax: 020 8227 2574

Email: benefits@lbbd.gov.uk