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Complaints 

Your complaint for the council 

Please fill in this form by clicking the appropriate box and giving further details, then click the submit button below.

By answering the following questions you will help us to make sure that everyone has equal access to our procedures. 

We welcome feedback and complaints and use them to improve our services.


Personal details

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  10. How do you prefer to be contacted




Complaint details

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  3. Have you already contacted the council in this matter*

     

  4. If yes, When (if more than 1 date, please write them in separate lines)

     

  6. What do you feel we need to do now

     

How you can help us to treat everyone fairly?

* Required Field

Contact

Corporate Complaints Team

Roycraft House

15 Linton Road

Barking

IG11 8HE

 

Phone: 020 8215 3000

Fax: 020 8227 5184

Email: complaints@lbbd.gov.uk

 

Your contact details

We must have your contact details if you want us to deal with this as a formal complaint so that we can tell you what we are doing about it.

 

If you do not provide your details

If you do not provide your contact details on this form then we will deal with whatever you have said as feedback and not as a formal complaint.