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Taking your complaint seriously 

Valuing your feedback, improving our services. 

We are committed to making sure that we use customer feedback to help us improve services, focus on the needs of customers, and increase customer satisfaction with our services.

In most cases, people are happy with the service they receive and we will be very pleased to receive your comments or compliments.

We value feedback about the services we provide and recognise our customers' right to complain if something does go wrong.


How can I complain about a 

Corporate Complaints Team

Roycraft House

15 Linton Road

Barking

IG11 8HE

 

Phone: 020 8215 3000

Fax: 020 8227 5184

Email: complaints@lbbd.gov.uk