Do I have to complete the questionnaire?
Yes, it is a legal requirement.
Is the information that people provide in the census questionnaire confidential?
Yes, only statistics are made available. Personal census information is kept confidential for 100 years and not shared with anybody not even other government departments and local council's.
What shall I do if I do not know the answer to their enquiry?
Please do not guess the answer, please direct people to the online help facility on the Census website or the telephone helpline (0300 0201 101).
I can't read and write what should I do?
Census staff are running completion events across the borough, anyone requiring the council and library staff have been provided with a timetable of events in your area. Take your form along to one of these events and Census staff will be able to assist you.
I have lost my form or spoilt it what should I do?
Phone the Census Helpline and and inform them and they will arrange for a Census collector to call to issue a new form.
My relative has dementia and cannot remember the answers to the questions what should I do?
If they are not capable of completing the form you can do it on their behalf but it should be with the answers they can supply to you, they should also sign the form, if at all possible.
I have a sight impairment - help is available?
A large print version of the form is available, you can request this via the Census Helpline, the form will be posted to you.