All complaints about over grown grass and shrubs should firstly be sent to the appropriate Client Department, in other words Estate officer in Customer Services, who will investigate the matter possibly involving a site visit and then any concerns will be sent on to the grounds maintenance team.
All complaints should be dealt with within 24 hours of notification.
The fuel that is currently used by the Ground Maintenance Team is principally diesel, however they are looking for an environmental friendly alternative.
The Grounds Maintenance Team deals with potholes in parks and the ownership and maintenance of the parks grounds throughout the borough.
However the Grounds Maintenance Team are not entirely responsible for the boroughs grounds, for example the bedding along Longbridge Road is the responsibility of Customer Services.
Parks offer scope for community involvement through Volunteer schemes and organised events and activities.
Parks offer scope for education, links with schools and interactive facilities raising awareness and understanding of environmental issues.
The Grounds Maintenance Teams are not responsible for private gardens, they are only responsible for the properties that are owned by the local authority.