We offer a free identification service. You will need to catch the insect, seal it securely in a clear plastic container labelled with your name, address and telephone number. You can contact us for a suitable container.
You should then send it us by post at the address shown below or you can take it to one of the following offices:
Barking Office: Barking Learning Centre, 2 Town Square, Barking, IG11 7NB
Dagenham Office: Housing Enquiries Office, 2 Stour Road, Dagenham, RM10 7JF
Our qualified pest officers will identify the beetle and contact you to let you know what type of beetle it is. We recommend that you treat for biscuit beetles yourself. However, our pest control officers can visit and treat using an insecticide spray pesticide for which there is a charge.