We offer a free identification service. You will need to catch the insect, seal it securely in a clear plastic container labelled with your name, address and telephone number. You can contact us for a suitable container.
You should then send it us by post at the address shown below or you can take it to one of the following offices:
Barking Office: Barking Learning Centre, 2 Town Square, Barking, IG11 7NB
Dagenham Office: Housing Enquiries Office, 2 Stour Road, Dagenham, RM10 7JF
Our qualified pest officers will identify it and let you know what it is.