Due to a technical fault with our out of hours service systems, callers may experience slight delays in us being able to respond to their calls throughout the weekend. Please bear with us and we will do our utmost best to respond. We are working hard to restore the service.
Help to live at home
Home care providers
We undertook a tendering exercise to establish a list of local providers to deliver our home care and crisis intervention services. The exercise was open to all providers to apply and their submissions were marked on both the cost and quality of the services they provide.
We received a large number of applications from various organisations and the process resulted in 15 organisations successfully making it on to the list.
To ensure that the delivery of home care services mirrors the way the borough’s integrated care teams are operating, the top 6 providers have been allocated a named area (we refer to area as locality) which covers a number of Wards (two providers per locality). These providers will be the default providers for that area and will be offered the care packages in that location before any other providers.
The remaining 9 successful providers are included on the general framework and will be allocated care packages should the named locality providers by unable to accept any care packages.
Here is the list of the successful providers:
Allied Health Care - North locality
Becontree, Chadwell Heath, Eastbrook, Heath, Valence, Whalebone
Castlerock - North locality
Becontree, Chadwell Heath, Eastbrook, Heath, Valence, Whalebone
Redspot Care Ltd - East locality
Alibon, Goresbrook, Mayesbrook, Parsloes, River, Village
Care Watch - East locality
Alibon, Goresbrook, Mayesbrook, Parsloes, River, Village
Caronne Care - West locality
Abbey, Eastbury, Gascoigne, Longbridge, Thames
Supreme Home Care – West locality
Abbey, Eastbury, Gascoigne, Longbridge, Thames