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Barking and Dagenham online chatbot

We have been trialing a chatbot on our website over the past 3 months. We are currently reviewing the trial, so the chatbot is currently unavailable. 

We aim to develop this further over the next few months, to help you:

  • find services quickly
  • make payments easily
  • report things to us
  • find information relevant to you

The chatbot uses artificial intelligence to learn from the things you say to it, constantly improving how it works for you. Everything you say in the chat will help us develop and improve the service it provides.

Chatbot feedback

Let us know how what services you would like to see on the chatbot