Consumer complaints

Report a trading standards issue

Local residents or consumers can report traders or shops for any breaches in trading standards to the Citizen Advice Consumer service, where you will be able to get expert help on your rights.

Details of the complaint will be passed to Trading Standards if assistance is needed.

Citizen Advice consumer helpline

03454 040 506

www.adviceguide.org.uk

Report a local trader for selling age-restricted products to young people

If you want to report a local trader for selling age-restricted products to young people,  such as:

  • Alcohol
  • Cigarettes
  • Knives

Please contact Barking and Dagenham Direct:

3000Direct

020 8215 3000

tradingstandards@lbbd.gov.uk

Approved traders scheme

Buy with confidence
A directory of businesses vetted and approved by Trading Standards to ensure that they operate in a legal, honest and fair way.

Businesses seeking advice or consumers making enquiries about the approved traders scheme should contact:

Trading Standards
Pondfield House, 100 Wantz Road, Dagenham, RM10 8PP

020 8215 3000

tradingstandards@lbbd.gov.uk

www.lbbd.gov.uk

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