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Check the progress of your reports

Use the reference number found on your confirmation email to check the status of your report.

We cannot provide you with a status update or escalate your issue without your reference number. 

View the status of your existing report 

You can complete this form inside My Account however My Account will be upgraded to a new portal called 'My B&D' later this month.  Once the new portal goes live you won't be able to access your My Account history, so please make a note of your reference number after you submit the form should you need it for future use.