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Coronavirus (COVID-19) updates - Registrars

Coronavirus (COVID-19) pandemic

The Register Office is following COVID secure guidelines to ensure the safety of all customers and staff. This means we can only have a limited number of people in the building at any time.

Unfortunately If you are 5 or more minutes late for any pre-booked appointment, we will not be able to carry out the service you have requested. See Terms and conditions

No visitors to attend the Register Office without a prior appointment. Please note that children cannot attend the office until further notice without prior agreement. Newborn babies being registered can attend but this is not a requirement.

Please note that everyone attending the Register Office must wear a face covering (unless you have a medical reason not to do so) and may have their temperature taken. If you have a temperature or refuse to wear a face covering, then you will not be able to enter the building. Prams, buggies and wheeled items (unless medically required)) cannot enter the premises. They may be left in our buggy park at your own risk or placed in your vehicle prior to your appointment time. The carry cot or car seat may be detached and bought in with you. Prams, buggies and wheeled items (unless medically required)) cannot enter the premises. They may be left in our buggy park at your own risk or placed in your vehicle prior to your appointment time. The carry cot or car seat may be detached and bought in with you.

We would like to make sure that everyone using the Register Office and our services are comfortable, safe and secure.

The council is committed to the protection of its staff and the community and will not tolerate violent, racist, sexist, homophobic or aggressive behaviour.

Any anti-social behavior will be reported, and the firmest possible action taken, including prosecution.

Thank you for your understanding and co-operation.