Skip to main content

Council One Stop Shop (assisted self-service)

At the Council One Stop Shop (assisted self-service) you can:

  • make a bill payment (via Scancoin machine)
  • Council Tax Support and Housing Benefit -  document self-scanning service
  • Housing Benefit and Council Tax enquiries - document self-scanning service
  • education / school applications - document self-scanning service

Opening hours

The Council One Stop Shop (assisted self-service) is available at:

Out of hours emergencies

020 8594 8356

Emergency repair issues

020 8592 7388

Enquire or comment online

Barking and Dagenham Direct

020 8215 3000

3000Direct@lbbd.gov.uk