One Stop Shop
The One Stop Shop is the place to come for help, advice and information on a range of services offered by the council and its partners. Our experienced staff are able to deal with your enquiries quickly and efficiently in modern, comfortable surroundings.
- Bill payment (via Scancoin machine)
- Council Tax Support and Housing Benefit document drop off
- Housing advice
- Housing Benefit and Council Tax enquiries
- Education enquiries
There are a number of self serve computers for customers to use our online services:Report It – Enquiry or comment
The One Stop Shop is in Dagenham Library.
Monday to Friday
- 9am to 5pm (opens at 10.30am on the last Thursday of the month)
- 9am to 1pm
020 8594 8356
020 8592 7388
020 8215 3000