COVID-19 Testing sites
Frequently asked questions (FAQs)
- Why do we have COVID-19 testing sites?
- Where are the sites located?
- When can I get a test?
- Who can book a test?
- What car park and road changes will there be?
- Can I park at the Mayesbrook Park test site?
- What are the symptoms of COVID-19?
- What do I need to bring to the test with me?
- Can I bring my family members with me?
- What do I do while I’m waiting for my appointment or my test results?
- When will I get my results?
- What do I do if my test result is negative?
- What do I do if my test result is positive?
- What happens if I book an appointment and I miss it?
- What happens if I’m late for my appointment?
Why do we have COVID-19 testing sites?
Two COVID-19 testing sites have opened in the borough to make it easier for our residents to get tested for coronavirus.
The testing sites will help reduce the spread of COVID-19 by making sure that residents with symptoms can easily get tested somewhere near their home.
If they test positive, they can then self-isolate at home and help prevent the spread of the virus.
Where are the sites located?
The testing sites are located at:
- Mayesbrook Park Car Park, Lodge Avenue, Dagenham RM8 2JR (opposite Illchester Road).
- Chadwell Heath Community Centre, High Road, Chadwell Heath RM6 6AS
These are the first 2 of 3 testing sites coming to Barking and Dagenham. Details about the third site will be published in the next few weeks.
When can I get a test?
The Mayesbrook Park Car Park test centre is open from 8am to 8pm every day.
The Chadwell Heath test centre will be open to residents from 2pm to 5pm (Tuesday 15 September), from 10am to 5pm (Wednesday 16 September), and then from Thursday 17 September onwards it will be open from 8am to 8pm every day, seven days a week.
Currently, lab capacity is a national issue and this means that the number of tests that can be taken each day is limited. This means you should only book a test if you have symptoms (a temperature or a new, continuous cough, or loss of / change to your sense of taste or smell), so you’re not taking a test away from someone who really needs it.
If you have at least one of the symptoms it’s best to book a test by calling NHS 119 or visit the NHS coronavirus page.
You can walk in but our test sites have been extremely busy with slots gone by early morning, so booking is best - if you can’t get a slot straight away, please keep trying at different times as test slots get released in the morning and evening.
Please note you need to bring a smart phone with you so you can register when you arrive if you do walk in.
Who can book a test?
You can book a test if you:
- have symptoms of COVID-19 (a temperature or a new, continuous cough, or loss of / change to your sense of taste or smell)
- can travel to the test site on foot or by motorcycle or bicycle as parking facilities won’t be available at the centre
- wear a face covering and follow social distancing guidelines at all times, when travelling to and from the site
If you don’t have COVID-19 symptoms, please do not do not come forwards for a test - currently, lab capacity is a national issue and this means that the number of tests that can be taken each day is limited - this means you should only book a test if you have symptoms, so you’re not taking a test away from someone who really needs it.
What car park and road changes will there be?
Parking will be suspended at the Mayesbrook Park Car Park, Lodge Avenue, Dagenham RM8 2JR (opposite Illchester Road) from Tuesday 1 September.
Mayesbrook Park users should instead use the other car park on Lodge Avenue, opposite Rugby Road.
Visitors to Barking Football Club and the Sport House and Gym will be able to enter the access road between Broomhall and Neasham Road, off Lodge avenue which will be part of a one way system.
Can I park at the Mayesbrook Park test site?
Parking is not available at the test site, apart from 4 disabled parking spaces for people with disabilities.
The Mayesbrook Park test site is primarily for local residents and people are encouraged to walk or cycle to the test centre wherever possible.
Residents who drive should use two mobile testing units in the borough - at Barking Hospital and at the May and Baker Social Club - you’ll need to book an appointment to get tested at either of these two testing units by calling NHS 119 or visiting the NHS coronavirus page.
What are the symptoms of COVID-19?
Most people with COVID-19 will have at least one of these symptoms:
- a high temperature
- a new cough
- a loss of / change in sense of taste or smell
If you have any of these symptoms, you should book a test.
What do I need to bring to the test with me?
You must bring:
- a valid form of ID
- proof of your appointment confirmation
- a face covering
If you do not have a valid form of ID, or access to a mobile phone, or an email account, please discuss this when making your appointment.
Can I bring my family members with me?
Only those being tested should be at the test site.
If you can’t leave your family at home, they may come with you but must wear a face covering. However, children under the age of three will not be permitted as it would be unsafe for them to wear a face covering.
What do I do while I’m waiting for my appointment or my test results?
While you are waiting for your appointment or your test result, you and everyone in your household must stay at home to prevent the spread of the infection. This is so important because if you have symptoms, you should be isolating until you’ve had confirmation that you do not have COVID-19.
When will I get my results?
Test results will not be held by the council.
The testing site will send you your test results by email and text message within 24 to 72 hours of completing the test.
If you don’t have an email address or a phone number, you can contact 111 for your results.
What do I do if my test result is negative?
A negative result means the test did not find coronavirus.
You do not need to self-isolate if your test is negative, as long as:
- everyone you live with who has symptoms tests negative
- everyone in your support bubble who has symptoms tests negative
- you were not told to self-isolate for 14 days by NHS Test and Trace - if you were, they will tell you what to do if you've been in contact with someone who has coronavirus
- you feel unwell - if you feel unwell, stay at home until you’re feeling better
If you have diarrhea or you’re being sick, please stay at home until 48 hours after it has stopped.
What do I do if my test result is positive?
A positive result means you had coronavirus when the test was carried out.
If your test is positive, you must self-isolate immediately.
If you had a test because you had symptoms
Keep self-isolating for at least 10 days from when your symptoms started.
If you had a test but you have not had symptoms
Self-isolate for 10 days from when you had the test.
Anyone you live with, and anyone in your support bubble, must also self-isolate for 14 days from when you start self-isolating.
You will get an email, text or call from the NHS Test and Trace service if you test positive after having symptoms.
You will be asked where you've been recently and who you've been in close contact with.
What happens if I book an appointment and I miss it?
You can either book another appointment or turn up as a walk-in client.
What happens if I’m late for my appointment?
Your appointment slot will be lost.
You can either book another appointment or turn up as a walk-in client.