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COVID-19 Testing Sites FAQs

Get a coronavirus test

Frequently asked questions (FAQs)

What car park and road changes will there be?

Parking will be suspended at the Mayesbrook Park Car Park, Lodge Avenue, Dagenham RM8 2JR (opposite Illchester Road) from Tuesday 1 September.

Mayesbrook Park users should instead use the other car park on Lodge Avenue, opposite Rugby Road.

Visitors to Barking Football Club and the Sport House and Gym will be able to enter the access road between Broomhall and Neasham Road, off Lodge avenue which will be part of a one way system.


Can I park at the Mayesbrook Park test site?

Parking is not available at the test site, apart from 4 disabled parking spaces for people with disabilities.

The Mayesbrook Park test site is primarily for local residents and people are encouraged to walk or cycle to the test centre wherever possible.

Residents who drive should use two mobile testing units in the borough - at Barking Hospital and at the May and Baker Social Club - you’ll need to book an appointment to get tested at either of these two testing units by calling NHS 119 or visiting the NHS coronavirus page.

What do I need to bring to the test with me?

You must bring:

  • a valid form of ID
  • proof of your appointment confirmation
  • a face covering

If you do not have a valid form of ID, or access to a mobile phone, or an email account, please discuss this when making your appointment.


Can I bring my family members with me?

Only those being tested should be at the test site.

If you can’t leave your family at home, they may come with you but must wear a face covering. However, children under the age of three will not be permitted as it would be unsafe for them to wear a face covering.


What do I do while I’m waiting for my appointment or my test results?

While you are waiting for your appointment or your test result, you and everyone in your household must stay at home to prevent the spread of the infection. This is so important because if you have symptoms, you should be isolating until you’ve had confirmation that you do not have COVID-19.

NHS - Self-isolation and treating coronavirus symptoms


When will I get my results?

If you were tested at the Mayesbrook Park, Chadwell Heath Community Centre or Curzon Community Centre sites, the testing site will send you your test results by email and text message within 24 to 72 hours of completing the test.

If you were tested at Gascoigne Children's Centre, Beacontree Leisure Centre or our mobile sites, you'll receive your results within an hour. 

If you don’t have an email address or a phone number, you can contact 111 for your results.


What do I do if my test result is negative?

A negative result means the test did not find coronavirus.

You do not need to self-isolate if your test is negative, as long as:

  • everyone you live with who has symptoms tests negative
  • everyone in your support bubble who has symptoms tests negative
  • you were not told to self-isolate for 14 days by NHS Test and Trace - if you were, they will tell you what to do if you've been in contact with someone who has coronavirus
  • you feel unwell - if you feel unwell, stay at home until you’re feeling better

If you have diarrhea or you’re being sick, please stay at home until 48 hours after it has stopped.


What do I do if my test result is positive?

A positive result means you had coronavirus when the test was carried out.
If your test is positive, you must self-isolate immediately.

If you had a test because you had symptoms

Keep self-isolating for at least 10 days from when your symptoms started.

If you had a test but you have not had symptoms

Self-isolate for 10 days from when you had the test.

Anyone you live with, and anyone in your support bubble, must also self-isolate for 14 days from when you start self-isolating.

NHS - How long to self-isolate.

You will get an email, text or call from the NHS Test and Trace service if you test positive after having symptoms.

You will be asked where you've been recently and who you've been in close contact with.


What happens if I book an appointment and I miss it?

You can either book another appointment or turn up as a walk-in client.


What happens if I’m late for my appointment?

Your appointment slot will be lost.

You can either book another appointment or turn up as a walk-in client.