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Digital at Barking and Dagenham

Free mobile data, call and messages up for grabs

A new scheme to help get residents on low income and have limited or no access to the internet on their phone or home broadband has been launched to help them get better connected.

The scheme, known as the National Databank, will help residents get online and also provide digital skills training. Eligible residents will be able to access 15GB data and free calls and texts for 30 days.  Or 20GB per month of Vodaphone data and free calls and texts, for up to six months. Residents must have a compatible mobile or an unlocked mobile to use this data.

To be eligible, residents must be:

  • over the age of 18
  • from a low-income household
  • have limited or no access to the internet at home or when away from home
  • or be unable to afford their existing monthly contract or top-up.

To apply for the scheme or for more information, please email libraries@lbbd.gov.uk or call/speak to a staff member at the Barking Learning Centre or Dagenham Library.

National Databank – support for refugees

Free mobile data to Ukrainian refugees arriving in the UK, and those from other conflict zones.  All refugees are eligible.  Refugees will be able to access 15GB data and free calls and texts for 30 days.  Or 20GB per month of Vodaphone data and free calls and texts, for up to six months.  Refugees must have a compatible mobile or an unlocked mobile to use this data.

To apply for the scheme or for more information, please email libraries@lbbd.gov.uk or call/speak to a staff member at the Barking Learning Centre or Dagenham Library.

The pandemic has made us more reliant on the internet than ever with physical services shifting online and video calls being one of the main ways we have stayed in contact with our loved ones. At Barking and Dagenham, we are prioritising digital learning to ensure that everyone who wants to has the skills to get online.

We have partnered with Citizens Online, a digital skills charity, to provide resources and training to all residents. Our recently launched Digital Champions programme will pair learners with volunteers to develop their digital skills and learn how to communicate online, read and send emails, create a CV, and so much more!

If you or someone you know are interested in this offer, read on for more information and contact the front desks at Dagenham Library or Barking Learning Centre to arrange a 1-2-1.

If you would like to volunteer as a Digital Champion, you can read more and sign up on our volunteering page.

Basic Computer Classes

If you are new to using a computer or want some support, please drop-in to the free computer classes as shown below. For more information, please find contact details on our library pages.  Residents can bring in their own devices or use the library computers.

Barking Learning Centre

  • every Monday and Friday from 10am to 12pm
  • every Sunday from 12pm to 1pm

Dagenham Library

  • every second Saturday from 23 October 2021
  • every Tuesday, Get on with IT from 2pm to 4pm

Valence Library

  • every Monday from 12.30pm to 1.30pm for residents aged 60 years or over

Coming Soon!

Inclusive Digital Zones are being set up at the Barking Learning Centre and Dagenham Library. There will be accessible computers in each location.

Objectives:

  • To provide accessible digital technology - via Inclusive Digital Zones - for all library users at the Barking Learning Centre and Dagenham Library.
  • The Default Users Settings for each individual will remain unique to them, to make their logging-on accessible and straightforward to meet their needs.
  • To train service users who want to be volunteer digital champions and help other residents to be confident online and develop IT skills

Aims:

  • To remove the barriers to digital technology by means of location, hardware and software.
  • To support people with cognitive, sensory and physical disabilities.
  • To complete the customer journey and not isolate their tasks.
  • To outreach to those technology impoverished.

Come and use the computers for adults and for children at your local libraries. If you need support, our digital champions or staff can help you. Just speak to a staff member if you need help or call 020 8724 8725 / 020 8227 3942. To check our opening hours, please visit our libraries page.

We also have free Wi-Fi if you are using your own laptop, tablet or smart phone.

The pandemic has made us more reliant on the internet than ever with physical services shifting online and video calls being one of the main ways we have stayed in contact with our loved ones. At Barking and Dagenham, we are prioritising digital learning to ensure that everyone who wants to has the skills to get online.

We have partnered with Citizens Online, a digital skills charity, to provide resources and training to all residents. Our recently launched Digital Champions programme will pair learners with volunteers to develop their digital skills and learn how to communicate online, read and send emails, create a CV, and so much more!

If you or someone you know are interested in this offer, read our guidance for more information (PDF, 250KB) and contact the front desks at Barking Learning Centre (tel: 020 8724 8725 and 020 8724 8722) or Dagenham Library (tel: 020 8227 3942) to arrange one-to-one help.

If you would like to volunteer as a Digital Champion, you can read more and sign up on our volunteering page.

Adult College Barking and Dagenham

Keeping safe online

Do you worry about what could happen if you go online? Are you starting to use the internet more but don’t know how to stop thieves from stealing your money, or your personal information?

If you have heard the many stories about internet fraud and are worried about how to keep your data safe, this course is for you.

DateTimeInformation
Tuesday 18 January 20229:30am to 11:30am

Free

Takes place in the college building at Ripple Road, Barking

Call 0208 270 4722 to enrol

Monday 25 April 202210am to 12pm

Free

Takes place in the college building at Ripple Road, Barking

Call 0208 270 4722 to enrol

Keeping safe online poster (PDF, 163KB)

Digital support sessions

Do you need a safe space to access a computer and use the internet?  Are you looking for a quiet location to pay a bill, do some shopping, book tickets or apply for that free bus pass?

At the Adult College we offer free drop-in Digital Support Sessions where you can book a slot to borrow one of our internet connected computers for your own use.  We even have a friendly face on hand to help if you have a question

DateTimeInformation
Every Tuesday1pm to 3:30pm

Free

Parsloes Centre, Parsloes Avenue, Dagenham, RM9 5DF

Call 0208 270 4722 to enrol

Every Wednesday9:30am to 12pm

Free

Ripple Centre, 127 Ripple Road, Barking, IG11 7PB

Call 0208 270 4722 to enrol

Digital support sessions poster (PDF, 282KB)

Contact us for more information or visit the Adult College website and the IT and digital skills page.

Coventry University

CU London, part of the Coventry University Group, is dedicated to making higher education accessible to more people through our flexible study options. You shouldn’t have to put your life or career on hold in order to study.

Whether you study at our Dagenham or Greenwich campuses, CU London is committed to providing a course that fits around you.

With a modem alternative feel to higher education where we offer our flexible, Life-shaped Learning model, where students study one module at a time and have no traditional end of year exams. This combined with smaller class sizes, lower affordable tuition fees and being in London makes a great proposition to those students who wish to build their profile in one of the fastest growing cities on the planet.

Contact us for more information on our Cyber Security and Computing Science courses.

Digital champions will help you get online. It can be anything from how to use a computer, setting up an email address, searching the internet and more. If you need help from a digital champion, please visit your local library and ask the staff.

If you would like to volunteer as a Digital Champion, you can read more and sign up on our volunteering page.

    Online resources

    We have collated a list of online resources to support you online.

    BBC Skillswise Toggle accordion

    A collection of free videos and downloadable worksheets to help adult learners improve their reading, writing and numeracy skills.

    BBC Skillswise website

     

    Digital Unite Toggle accordion

    Get access to high quality learning wherever you are, with online courses, programmes and degrees created by leading universities, business schools and specialist organisations.

    Future Learn website

    Future Learn Toggle accordion

    All Barking and Dagenham libraries are registered as UK online Centres. Learn My Way is a website of free online courses for beginners, helping people develop digital skills to make the most of the online world. Courses on managing your money online and improving health online and staying safe online are included.

    Learn My Way

    Learn My Way Toggle accordion

    A collection of free videos and downloadable worksheets to help adult learners improve their reading, writing and numeracy skills.

    BBC Skillswise website

     

    Library online resources Toggle accordion

    You don’t need to visit the library to find quality information, books and magazines to read. The library service subscribes to a number of online services, bringing reliable information to you.

    Library online resources

    Phishing and scam guidance Toggle accordion

    Guidance from the National Cyber Security Centre on how to recognise and report emails, texts, websites and phone calls that are trying to scam you.

    Phishing and scam guidance