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Find a personal assistant

A PA assists people with their everyday life. This can include helping with shopping, household tasks and help with personal care such as bathing and getting dressed. They can also support people to access community resources e.g. the library as well as community activities and leisure facilities such as the cinema and the local bowling alley.

A PA understands that each individual is different and the support they deliver gives the people that employs them choice and control.

List of PAs that have been accredited by London Borough of Barking and Dagenham:

Personal assistant finder (PDF, 7 MB)

PAs on this website are not employed by the council

Please note: We are currently undertaking some changes to the PA service which will see a new provider take over this role from April 2020. The current list of PAs is maintained by the council but will soon move over to the new provider. We are therefore not taking any new registrations for the PA list at this time, however if you are interested in becoming a PA and would like to find out more about the new service then please email PersonalAssistants@lbbd.gov.uk.

Employing a personal assistant

A personal assistant (also known as a PA) is employed by people who need social care, either because of their age or disability, to enable them to live as independently as possible.

A PA will be employed by the individual person who requires the support or by the appointed ‘suitable person’ on behalf of the individual if the individual does not have the mental capacity to direct their own support.

Skills for Care have developed an interactive online toolkit with lots of useful information about employing a PA, managing your PA, the benefits of having PA and more.

We have created a handbook with lots of useful information:

Important information for PA employers (PDF, 287 KB)

If you are unhappy with a PA and you feel they should NOT be on the council's accredited register, contact Adult Services to discuss your concerns

How to become a social care personal assistant

All of the PAs accredited by London Borough of Barking and Dagenham must go through a number of checks, including a Disclosure and Barring Service (DBS) check, provided free of charge by the council and a reference check.

PAs are also required to sign up to a code of conduct with the council to ensure that they meet the council’s standards of care, including the promotion of rights and independence, confidentiality, safeguarding, and risk.

In return, the council will promote accredited PAs through our PA register and PA Finder:
Personal assistant finder (PDF, 7 MB)

It should be noted that PAs on the PA Finder are not employed by the council. A PA will be employed by the individual person who requires the support.

We have created a handbook with lots of useful information (PDF, 287 KB).

If you are interested in becoming a PA, contact PersonalAssistants@lbbd.gov.uk with your details.

Information for personal assistants

Working as a personal assistant can be very rewarding and a PA can make a difference to a person's life, making it possible for them to continue to live independently. Please take a few minutes to look at the information provided about the role of the PA, what is involved, and how to get the most from the site.

People looking for a personal assistant (PA) will be searching for specific support to best suit their situation so it is important that you include as much information about you, your skills, abilities and availability. 

We reserve the right to remove any entries to this directory at our discretion. We hope you find the information helpful and wish you success in your search for employment as a personal assistant.

If you are a PA and wish to register on the PA Finder, contact us at PersonalAssistants@lbbd.gov.uk.

Personal assistant finder (PDF, 7 MB)

Adult Care and Support Team

PersonalAssistants@lbbd.gov.uk