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Free white goods collection

AO logoWe're working in partnership with AO recycling to provide residents with a free white goods collection. AO will dispose of your old items and reuse parts at their recycling plants. 

We will collect up to 3 items per collection. The items that can be collected are:

  • cookers
  • fridges
  • freezers
  • washing machines
  • tumble dryers
  • dishwashers

It will take at least 3 working days from the date of booking to arrange your collection. AO will collect your white goods Monday to Friday, between 7am and 7pm.

After booking you will receive an email to confirm your booking. You will then receive a text message on the day of collection (by 8am) with a 3-hour collection slot and driver details. You will also be sent a contact number should you need to contact AO regarding your order.

You can cancel your order before 1pm the day before the scheduled collection. 

Book a white goods collection

Information for collection

There may be delays to white goods collections booked with AO. You should receive a text message or email from AO regarding your new slot.

AO will collect your appliances directly from your home, so you don't need put your white goods outside on the day of collection. Please make sure your appliances are disconnected and emptied, as AO won't collect in-built white goods such as fridges or ovens that are fitted into kitchen units.

If you need to cancel your booking please email LBBDCollections@ao.com