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Welcome to Barking and Dagenham

Helping isolated older residents get online

Breezie is a tablet device that makes the internet accessible by removing jargon, clutter and confusing set-up processes.

Each of these Samsung tablets is built with personalised home screens, featuring pre-installed apps that are picked according to the interests and needs of each user, like Skype so they can communicate with family and friends.

Each device has a 4G sim built in, so runs off the mobile network, therefore users won’t need to have the internet installed at home to use them. And, all users will be shown how to use their devices, so you don't need to be confident using new technology.

So far we have given 75 Breezie tablets to older members of the community and we have already seen the device making a big difference to some of their lives.   

If you or somebody you know could benefit from Breezie, please fill out our online referral form below and someone will be in touch within 3 days to discuss more.

Please read the participation agreement before completing the request form:

LBBD participation agreement (PDF, 211KB)

Breezie nomination form

The information supplied on this form will be processed according to our data protection policy.
 

Who are you nominating to become a Breezie user?

Do you have the nominee's permission to send their details to us?

Please return to complete the form when you have your nominee's permission to send us their details.

Your details

 

Breezie Partner

Breezie provides a unique online personalisation centre accessible by a nominated family member or trusted individual who we will call your Breezie Partner. The Partner can help identify your initial needs and thereafter add relevant content and manage other processes for you, such as adding contacts, interests etc. The Partner does this through the Breezie Family Hub, which can be accessed remotely from any computer, tablet or smartphone. It is an easy and convenient way to help you manage your Breezie.

Do you want to nominate a Breezie Partner? You must have their consent to pass their information to us.
Do you have your nominated Breezie Partner's permission to send us their details?

If you don't have your nominated Breezie Partner's permission to submit their details you can supply them when you have their permission.
 

Your Breezie Partner's details

 

Next steps

If your nomination is successful, the next steps will be:
  1. The applicant will receive an email with a copy of the LBBD participation agreement and a simple online personalisation form. The online personalisation form needs to be completed (with the person you have nominated if relevant) and consent given to the participation agreement within 72 hours of receiving the email. If we do not hear back within 72 hours we will have to proceed to the next applicant.
  2. Within 5 to 7 working days after the Breezie team receives the consent to participation agreement and the personalisation form (explained above), the Breezie support team will dispatch the users Breezie tablet computer.
  3. Soon after the user receives their Breezie tablet computer, they should expect an orientation call from the Breezie team. The objective of this call is to show them how to get the most from their new tablet computer. An orientation call with the Breezie team can also be booked for a convenient date and time from the Breezie tablet once received.

Further information

Should you or the user have any questions, feel free to call the Breezie helpdesk on 0800 808 5818 (Monday to Friday, 9am to 6pm) or email breezie@mylbbd.co.uk

Participation agreement

If you are selected to become a Breezie user, we will send you a participation agreement through the post. You will receive your Breezie within 1 week after we receive the signed participation agreement back.
 

Further information

If you have any questions, feel free to call the Breezie helpdesk on 0800 808 5498 (Monday to Friday, 9am to 6pm) or email breezie@mylbbd.co.uk.

Your details

Your nominated Breezie user

 

Breezie Partner

Breezie provides a unique online personalisation centre accessible by a nominated family member or trusted individual who we call the user’s Breezie Partner. The Partner can help identify the user’s initial needs and thereafter add relevant content and manage other processes for them, such as adding contacts or interests. The Partner does this through the user’s Breezie Family Hub, which can be accessed remotely from any computer, tablet or smartphone. It is an easy and convenient way to manage what a user sees or uses on their Breezie.
 
Would you like to be the user’s Breezie Partner?

Next steps

If your nomination is successful, the next steps will be:
  1. The applicant will receive an email with a copy of the LBBD participation agreement and a simple online personalisation form. The online personalisation form needs to be completed (with the person you have nominated if relevant) and consent given to the participation agreement within 72 hours of receiving the email. If we do not hear back within 72 hours we will have to proceed to the next applicant.
  2. Within 5 to 7 working days after the Breezie team receives the consent to participation agreement and the personalisation form (explained above), the Breezie support team will dispatch the users Breezie tablet computer.
  3. Soon after the user receives their Breezie tablet computer, they should expect an orientation call from the Breezie team. The objective of this call is to show them how to get the most from their new tablet computer. An orientation call with the Breezie team can also be booked for a convenient date and time from the Breezie tablet once received.

Further information

Should you or the user have any questions, feel free to call the Breezie helpdesk on 0800 808 5818 (Monday to Friday, 9am to 6pm) or email breezie@mylbbd.co.uk

Who should Breezie contact to complete the personalisation questionnaire?

Participation agreement

If your nominated Breezie user is selected, we will send them a participation agreement through the post. The user will receive their Breezie within 1 week after we receive the signed participation agreement back.

Further information

Should you or the user have any questions, feel free to call the Breezie helpdesk on 0800 808 5818 (Monday to Friday, 9am to 6pm) or email breezie@mylbbd.co.uk.
 
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Find out more

Contact us

If you have a question about Breezie, contact the team:

0800 808 5818

breezie@mylbbd.co.uk