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Pay your commercial waste invoice

COVID-19 - If you cannot make payments that are due and are experiencing difficulty as a result of a reduction in your income, illness or caring responsibilities, please contact us by emailing income@lbbd.gov.uk or call 0208 227 3597. 

COVID-19 support, information and advice 

Business and COVID-19 


There are a variety of ways you can pay your commercial waste invoice. 

Pay online

You can pay online using a credit or debit card. You will need to enter your 8 digit invoice number, which can be found on the invoice we sent you. 

Pay for your commercial waste online

Pay by telephone

You can pay by telephone using a credit or debit card. You will need to enter your 8 digit invoice number, which can be found on the invoice we sent you.

Call 020 8227 2050 (a 24-hour payment line) and choose option 5 for invoices.

Pay at a bank

You can pay at any bank using the payment slip at the bottom of your invoice. Some banks charge for this service.

Allow 5 working days for your payment to reach us.

Standing orders and bank transfers

You will need to quote your 8 digit invoice number, with our bank details:

Lloyds TSB, City Office, PO Box 72, Bailey Drive, Gillingham Business Park ME3 0LS

Sort code: 30 00 02

Account number: 01526028

Pay in instalments 

To discuss instalment repayment, contact us: 

020 8227 3597

income@lbbd.gov.uk

Failure to pay your invoice

If payment is not received on time action will be taken. To avoid this, contact us:

General Income Section, Roycraft House, 15 Linton Road, Barking IG11 8HE

020 8227 3597

income@lbbd.gov.uk

Steps we can take to recover money owed

In order to recover trade waste invoices, further action can include but is not limited to:

  • referring the debt to a debt collection agency to recover money from you
  • obtaining a county court judgement. This will severely affect your credit rating and may affect your ability to get loans, mortgages, credit cards, store cards and increases in credit limits. Further costs will be incurred 
  • appointing enforcement agents to remove and sell your possession. Further costs will be incurred