The Heathway Centre

The Heathway Centre is an inclusive resource centre for families with children and young people aged 0 to 17 years (up to their 18th birthday) with additional needs or disabilities.

We’re in a purpose built building with a track and hoist system fitted throughout, wet room, fully equipped kitchen with adjustable height cooker and washing facilities. We have a secure outside play area with a wheelchair accessible swing and mobility adapted bikes.

We provide a variety of adapted resources including a multi sensory room, adjustable cooker, ipads, interactive floor, interactive screen and adapted IT equipment. We also have available a public use computer suite with free internet access.

We provide information and advice on a wide range of issues affecting families with children and young people with additional needs or disabilities.

We also support families access to specialist training aimed at increasing confidence and awareness for those caring for a child with an additional need.

We can signpost and refer you to specialist local organisations including:

  • Carers of Barking & Dagenham
  • Sycamore Trust
  • Barnardos
  • Portage Team
  • Disability Service

Targeted support

Targeted support is part of our early help offer. It is aimed at families who need additional help from a professional for a time limited period.

This includes help around behaviour management, implementing routines, completing and reviewing care packages, transition into adult services and access to specific services that require professional referral and intervention.

We receive referrals through a variety of sources including multi agency panels – MAPs, multi agency safeguarding hub – MASH, schools, external agencies and through cases stepped down from social care.

Free courses

Available for parents/carers looking after children with additional needs.

Courses run by Carers of Barking & Dagenham.

Opening hours

Monday to Thursday, 9am to 5pm.

Fridays 9am to 5pm for telephone enquiries. We no longer run a drop-in service on Fridays. Instead we operate a telephone service for enquiries only. Unless you have a booked appointment or meeting, you will not be seen.

We offer services Monday to Sunday.

How to get to us

  • Buses: 173, 174, 175
  • Train: District line to Dagenham Heathway station (15 minute walk from station)
The Heathway Centre
512a The Heathway, Dagenham RM10 7SJ

020 8227 5500

theheathwaycentre@lbbd.gov.uk

Location map

Useful contact numbers

If you have an urgent query, you can call us on 020 8227 5500.

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