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Travel and transport passes and permits

If you find it difficult to get around, there are several different travel options and services that can make life easier for you.

Blue Badge permit

You can get a Blue Badge if you have severe walking difficulties, are registered blind, or have severe disability in both arms and drive an adapted car. The badge will be for you but can be used by someone else if they are providing transport for you.

The Blue Badge scheme is a national scheme. It allows you to park legally closer to places you need to visit such as shops and public buildings. If you have a Blue Badge you can also park for free in some pay and display car parks, and on single and double yellow lines in most streets for up to three hours.

To find more information visit our Disabled and Blue Badge parking page.

Freedom Pass

A Freedom Pass is provided by the borough to give older and disabled Londoners free travel on almost all public transport in London.

For more information visit the following links on our website:

Travel assistance for older people


Travel assistance for disabled people


TfL Dial-a-Ride

You must be a member to access Dial-a-Ride

Becoming a member

You must have a permanent or long-term disability which means you are unable to use public transport some or all of the time.

You are automatically eligible for membership if you are:

  • a Taxicard member
  • getting the higher rate mobility component of disability living allowance
  • getting the standard or enhanced mobility rate of the personal independence payment (PIP)
  • registered blind or partially sighted
  • aged 85 or over
  • getting a higher rate attendance allowance
  • getting a war pension mobility supplement 

If none of the above apply to you, you may still be able to join Dial-a-Ride but you will have to undergo a paper-based mobility assessment to establish your eligibility for the service.

How to apply

You can apply for Dial-a-Ride membership if you are a permanent or temporary resident of the London borough. If you are applying for temporary membership, you will need to provide evidence of your membership of a similar door-to-door service for disabled travellers at your place of residence to qualify for the London Dial-a-Ride service.

Post the completed form to:

Passenger Services    
PO Box 68799    

You can also call Dial-a-Ride on 0343 222 7777 to request an application form

Motability scheme

The Motability scheme provides disabled people with safe, reliable and affordable cars, powered wheelchairs or scooters.

The motability scheme makes it easier for people with a disability to get about. You can exchange your government funded mobility allowance for a mobility package. This includes insurance, servicing, tyres and breakdown cover. Specially adapted cars are also available. You don't have to be the driver of the car. You can still apply if you are a passenger. Parents and carers of disabled children can also apply.

Visit the Motability website for more information.

Being driven

If you find it difficult to use public transport or get out and about because of a disability or mobility problem, you might want to use one of these services.

London Taxicard scheme

For more information visit the following page:

Travel assistance for disabled people


For more information visit our TfL Dial-a-Ride page.

Volunteer Driver Scheme

The Volunteer Driver Scheme has been set up to assist older and vulnerable residents of Barking and Dagenham to attend health appointments and social activities that they would normally struggle to attend.

Locations would usually be within the borough, though occasionally there are requests for journeys outside the borough that would include Moorfield’s Eye Hospital, and The Royal London Hospital (Whitechapel).

All volunteers are interviewed, receive an induction, have a full DBS which is paid for by the scheme and are trained in Manual Handling, Sight Awareness, bespoke First Aid, and Health and Safety Training.


Volunteer Driver Coordinator
020 8724 3317

Independent Living Agency accessible transport

The Independent Living Agency accessible transport vehicles are fully wheelchair accessible. Local trips start from £8.

Independent Living Agency

Address: Unit 15, The Business Centre, Rainham Road North, Dagenham, RM10 8NJ

Website: Independent Living Agency 

London lift share

You may also be able to benefit from lift sharing.

London lift share matches people who are travelling in the same direction so they are able to share the journey and costs.

It is free to join and costs depend on the journey (passengers split journey costs).

After registering (for free) you are able to search the website to see if there is anyone offering/seeking a lift to the same destination or in the same direction as you.


DABD (uk) transport operates a door-to-door transport service for people of all ages in Barking and Dagenham. Their fully-accessible tail-lift vehicles can accommodate seated passengers, wheelchair users and people with limited mobility.

Costs are based on a journey-by-journey basis. Passenger assistants can be provided on request for an additional cost.

DABD (uk) also provides information and advice on all local transport services available and the cheapest option for you.
Please contact DABD (uk) 

Email: transport@dabd.org.uk 

Useful contacts:

Barking and Dagenham Mobility Services
Address: Dagenham Library, 1 Church Elm Lane, Dagenham, RM10 9QS
Phone: 020 8227 2334 or 020 8227 2325
Email: mobility@lbbd.gov.uk


The AccessAble online access guide provides information about around 1,000 venues across Barking and Dagenham including shops, restaurants, pubs, leisure facilities, local council offices and other public venues. Visitors to this website will be able to find out quickly whether a public building has, for example, accessible parking close by, staff trained in sign language, large print materials available, or adapted toilets.