Being driven

If you find it difficult to use public transport or get out and about because of a disability or mobility problem, you might want to use one of these services.

London Taxicard scheme

The Taxicard scheme allows people with disabilities to use black cabs at reduced fares. You must be unable to use public transport because of a permanent disability. All journeys made must either start or finish in the borough.

How to get a Taxicard

To be eligible you must be unable to use buses or trains because of either blindness or any permanent or long-term disability or injury which seriously impairs your ability to walk. The scheme is not available to people who suffer temporary disabilities (for example, a broken leg).

We have two levels of eligibility:

Band A (104 trips) is for those who without a Taxicard would be unable to travel independently. Applicants must be virtually housebound, unable to use any form of public transport, need door to door transport, be unable to drive and not be in possession of a Freedom Pass.

Band B (60 trips) is for those who are generally unable to travel independently, but on occasions may be able to drive their own car. Applicants must be virtually housebound for most of the time, unable to use any form of public transport, able to drive on occasions and not be in possession of a Freedom Pass.

Apply for a Taxicard

Dial-a-ride

For more information visit our TfL Dial-a-Ride page.

Volunteer Driver Scheme

The Volunteer Driver Scheme has been set up to assist older and vulnerable residents of Barking and Dagenham to attend health appointments and social activities that they would normally struggle to attend.

Locations would usually be within the borough, though occasionally there are requests for journeys outside the borough that would include Moorfield’s Eye Hospital, and The Royal London Hospital (Whitechapel).

All volunteers are interviewed, receive an induction, have a full DBS which is paid for by the scheme and are trained in Manual Handling, Sight Awareness, bespoke First Aid, and Health and Safety Training.

Contact

Volunteer Driver Coordinator

020 8724 3317

Independent Living Agency accessible transport

The Independent Living Agency accessible transport vehicles are fully wheelchair accessible. Local trips start from £8.

Contact Independent Living Agency

Unit 15, The Business Centre, Rainham Road North, Dagenham, RM10 8NJ

Independent Living Agency website 

London lift share

You may also be able to benefit from lift sharing.

London lift share matches people who are travelling in the same direction so they are able to share the journey and costs.

It is free to join and costs depend on the journey (passengers split journey costs).

After registering (for free) you are able to search the website to see if there is anyone offering/seeking a lift to the same destination or in the same direction as you.

DABD

DABD (uk) transport operates a door-to-door transport service for people of all ages in Barking and Dagenham. Their fully-accessible tail-lift vehicles can accommodate seated passengers, wheelchair users and people with limited mobility.

Costs are based on a journey-by-journey basis. Passenger assistants can be provided on request for an additional cost.

DABD (uk) also provides information and advice on all local transport services available and the cheapest option for you.
Please contact DABD (uk) by emailing transport@dabd.org.uk 

Useful contacts:

Barking and Dagenham Mobility Services

Dagenham Library, 1 Church Elm Lane, Dagenham, RM10 9QS

020 8227 2334

020 8227 2325

mobility@lbbd.gov.uk