Often, the fastest and easiest way to get council services is to do it online. You can make most payments, report issues and make applications 24 hours a day from anywhere on our mobile responsive website. We also provide lots of information you may find useful using the links below.
Most people now prefer the convenience and flexibility of on line self service and it means you don't have to wait in a queue to speak to one of our advisors.
A range of issues including dumped rubbish, missed bin collections, abandoned vehicles and many more.
You can easily pay online for Council Tax, parking tickets, rent and many more.
Contact numbers for council services
If the service or information you need is not available on our website, contact us on 020 8215 3000 for the following services, between 8am and 6pm Monday to Friday.
- Council Tax
- Benefits, including Housing Benefits and Council Tax Support
- Housing, including repairs, rents and housing advice
- Bins waste and recycling
- Parking and streets and pavements
Other general enquiries and out of hours emergencies
020 8215 3000
If you want to complain about a council service, go to our complaints page.