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Money and debt

Please do not attend the Homes and Money Hub without an appointment.  You will not be seen face to face.

Please use to contact us and if you have an existing case, please try to provide the reference number, your full name and a contact telephone number.  We are making every effort to respond to all emails as quickly as possible.  You can also call us on 020 8724 2115 or 020 8227 2927

Impacts of Coronavirus (COVID-19) 

For the Department for Work and Pensions specific information on coronavirus and claiming benefits, please visit the Understanding Universal Credit website. 

For government generic information on coronavirus, please visit the GOV.UK website. 

For information on The Ministry of Housing and Communities (MHCLG) plans for emergency legislation to suspend evictions from social or private rented accommodation, please visit the MHCLG website.

If you need emergency help with money and food, please visit the StepChange website.

For advice if you're struggling with living costs, please visit the Citizens Advice website.

To find out how to claim statutory sick pay (SSP), please visit the GOV.UK website.

For employment and support allowance (ESA), please visit the GOV.UK website.

If you need advice on financial planning, including expenses and what expenses have been “frozen”, please visit the Money Advice Service website.