Homes and Money Hubs

Find out what services are on offer from the two hubs in the borough.

Our Homes and Money Hubs are open for a drop in at Barking Learning Centre and Dagenham Library from 9am to 4pm, Monday to Friday or via homesandmoneyhub@lbbd.gov.uk.

Residents who have multiple issues, are at greater risk or are more vulnerable, are likely to need the help of a Homes and Money Hub Caseworker; this can include :

  • complex debt (not debt in just one area, could include Council Tax, rent arrears, utility debt plus other complex factors such as risk of eviction, mental ill health, physical ill health)
  • at risk of homelessness - private tenant with rent arrears and no arrangement in place with landlord, living in temporary accommodation and at risk of eviction or struggling to pay rent
  • care leaver/in care (who are not in education, employment or training or have financial issues)
  • young people not in education, employment or training aged (16-18) who need help with their financial situation
  • financial issues and is someone with increased vulnerability (ill health, digitally excluded, language or capacity issues and no existing support)
  • universal Credit/benefit issues (with other complex needs)

Where these issues affect your ability to pay your rent or maintain your home, we will also provide advice and information on what to do next.

Lots of residents need straight forward advice to help them resolve a single issue and do not need the help of a Homes and Money Hub Case-worker.  Such issues can include :

Need help sorting your finances? For more free, expert money advice, visit Barking and Dagenham Money

Volunteering

If you are interested in signing up to Volunteer with the Homes and Money Hub to help residents with financial and other issues, please visit our volunteering page.

Contact us

You can get in touch by phone, email or by drop in.

020 8227 2115

020 8227 2927

homesandmoneyhub@lbbd.gov.uk

Barking Learning Centre, 2 Town Square, Barking, IG11 7NB

Dagenham Library, 1 Church Elm Lane, Dagenham, RM10 9QS