• Our criteria
  • What are the issues?
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Homes and Money Hubs: Internal and third-party referral form

The Homes and Money Hubs helps residents of the borough who have debts with other circumstances or those in receipt of Council Tax Support who are struggling to pay their Council Tax. That means they require some support to help them manage their finances and deal with issues such as rent or Council Tax arrears.

Our Criteria

The resident must have certain circumstances for us to be able to work with them. 

They must have/be:

  • Aged 16-18 and NOT in employment, education or training (NEET)
  • In receipt of Council Tax Support and struggling to pay their Council Tax
  • Have multiple priority debts (rent arrears, Council Tax arrears, utility arrears)
  • Have one priority debt and one other vulnerable circumstance 
Are you aged 16-18 and NOT in employment, education or training (NEET)?
Are you in receipt of Council Tax Support (CTS) and is struggling to pay their Council Tax?

Primary Debts

Please confirm which of these priority debts you have:

Circumstances

Please confirm if you have any of the following circumstances:

If you only have ONE priority debt you need to have at least ONE circumstance to be able to apply.
Please also confirm that you are

You cannot apply for support

You cannot apply for support from the Homes and Money Hubs as you do not currently meet our criteria to be allocated a case worker. 

Lots of residents need straightforward advice and signposting to help them resolve issues and do not need a Homes and Money Hub Caseworker. Residents can refer to:

If you need further advice you can contact us at homesandmoneyhub@lbbd.gov.uk