Trading standards advice for businesses

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We provide advice for businesses based in the borough and enforce legislation covering the description, safety and pricing of goods and services.

Our aims are to:

  • ensure a fair and safe trading environment
  • protect the interests of people in the borough
  • support legitimate businesses to grow

We do this by:

  • investigating consumer complaints when criminal consumer protection laws may have been broken
  • achieving compliance with statutory controls
  • inspecting businesses and retail premises
  • enforcing the law in relation to doorstep crime, rogue trading and age-restricted products (such as alcohol, cigarettes, knives and fireworks)
  • preventing the supply of unsafe goods
  • working with other agencies to tackle consumer protection problems

If you're a business in the borough and need advice on trading standards, you can contact us using the form below.

Get advice on trading standards