Complaints about councillors

How to complain about a councillor

All local authorities are required by the Localism Act 2011 to

  • promote and maintain high standards of conduct by elected and co-opted members of the authority
  • have in place a members’ code of conduct
  • have in place arrangements under which allegations of a breach of the members’ code of conduct may be investigated and under which decisions on allegations may be made

Ten general principles govern the conduct of local councillors. These define the standards that all members need to uphold and they are: selflessness, honesty and integrity, objectivity, accountability, openness, personal judgement, respect for others, duty to uphold the law, stewardship and leadership.

Councillors’ code of conduct

Councillors code of conduct (PDF, 195.48 KB)

If you want to complain

If you want to complain about the conduct of an elected or co-opted member of the London Borough of Barking and Dagenham, please send us a council’s member complaint form marked private and confidential for the attention of the Monitoring Officer, or email us.

The complaint will then be dealt with in accordance with our complaints procedure.

Procedure for making complaints against a councillor for an alleged breach of the code of conduct

Complaints procedure against councillors - November 2019 (PDF, 214 KB)

When you complain, you should:

  • say which councillor you are complaining about
  • say why you think they broke the code of conduct
  • tell us the result you are looking for
  • include as much information as possible to support your complaint

Council member complaint form

Member complaint form - November 2019 (DOCX, 56 KB)


For further enquiries, contact:

Democratic Services

Ground floor, Barking Town Hall, Town Hall Square, Barking IG11 7LU.