If you fall behind with your Council Tax payments, we will contact you by text message and/or email.
Please see below examples of how we will contact you, so that you can make sure that any messages you receive are genuine.
If you have any questions or concerns, please contact us using our online form.
A text message from us will clearly say it’s from ‘LBBD’ and state the amount due with a link to the Council Tax page on the LBBD website.
If you have any doubts about the link because it is not the same as shown below, then please do not click on it.
Any email we send will be from ‘LBBD Council Tax’ from this address:
lbbd.council.tax@notifications.service.gov.uk
The email will be addressed to “Council Tax payer”, and state the amount owed and provide links to the LBBD website.
If you have any doubts about the email, i.e., it is not sent from the address stated above and shown below, then please do not click on any of the links provided.
To make sure your up to date with your Council Tax payments, please login or create your My B&D account.
If you need to link your Council Tax account with your My B&D account, please visit our How to link your Council Tax account to My B&D page.
It is your responsibility to pay the instalments shown on your Council Tax bill and failure to do so may result in recovery action being taken.
If you have received a late payment notice and want to know what to do next, please go to: I have received a late payment letter, what should I do?