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Family Information Service

Latest COVID-19 information

Barking and Dagenham Family Information Service (FIS) provides comprehensive information and advice on the services available to parents, including:

  • information on local childcare and early years nurseries, pre-schools and childminder
  • childcare funding options
  • activities for children

FIS works closely with children’s centres, Jobcentre Plus, youth services, family services, libraries and many more to support children, young people, families and people who work with families.

If your enquiry is regarding Social Services please contact them on 020 8215 3000

Free childcare for children aged 2, 3 and 4

We have a number of early education settings in Barking and Dagenham. Over 50 of our nurseries, childminders and pre-schools are rated good or outstanding. Many local parents are taking the opportunity to send their 2, 3 and 4 year old’s to one using the free offer. Find out if you qualify on our free early learning page. 

Free early learning


Keeping children busy during the isolation period

Ideas for helping your child learn at home

A list of online educational resources for home education

Gov.uk: Online educational resources for home education

Coronavirus - Financial support for working families

Working Families: Coronavirus - what financial support is there for working families?

COVID-19 Parent guidance

COVID-19 Parent guidance document (PDF, 554KB)

Online directory

Family Information - Online is our complete directory of Ofsted registered childcare providers in Barking and Dagenham. It also offers information on services, support and activities in Barking and Dagenham and national information to help parents, carers, families and practitioners.

Family Information – Online

Add your organisation

If you work for an organisation that has activities or services for children, young people and families and want to be included in the directory then please register as a provider on Family Information - Online.

Add your organisation to our directory


Your feedback will help in improving the services we offer to parents, children, young people and families.

Complete our feedback form

Contact us

The Maples, 80a Gascoigne Road, Barking IG11 7LQ

020 8227 5395


Monday to Friday from 9am to 5pm