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Let us know if you need help or support

BD Collective logoThe community of Barking & Dagenham is coming together to help the vulnerable in our borough, or those that just need a bit more help during these difficult times. The council is co-ordinating this activity, with help from the BD_Collective. We have nine Hubs across the borough, run by local community organisations, who connect volunteer support with people who need help.

This is called BD CAN, our Citizens’ Alliance Network.

The council also has access to food supplies that can really make a difference to people in greatest need. These are basic boxes of essential provisions, and they are not for everyone because supplies are limited. But we will absolutely do our best to cater for everyone who needs it, and where possible for particular diets, if they are needed because of health or cultural requirements.

Get in touch if you, or someone you know, needs:

  • help picking up medicine
  • some food or essential shopping
  • a friendly phone call
  • or something else

Let us know if you need help

You can also email us at or call through the council call centre on 020 8215 3000 and ask for help from BD CAN. 

Our volunteers:

  • can drop off food or medicine at the door
  • are local residents
  • will never ask for money or payment

This service is not for people who are receiving social care support already, or if they have had a letter from the NHS informing them that they are extremely vulnerable. We have separate support arrangements in place to provide this support.

Find out more about how you can protect yourself and others from Coronavirus.

Get the latest information and updates about local services.