Let us know if you need help or support
The community of Barking & Dagenham is coming together to help the vulnerable in our borough, or those that just need a bit more help during these difficult times. The council is co-ordinating this activity, with help from the BD_Collective. We have nine Hubs across the borough, run by local community organisations, who connect volunteer support with people who need help.
This is called BD CAN, our Citizens’ Alliance Network.
The council also has access to food supplies that can really make a difference to people in greatest need. These are basic boxes of essential provisions, and they are not for everyone because supplies are limited. But we will absolutely do our best to cater for everyone who needs it, and where possible for particular diets, if they are needed because of health or cultural requirements. Most residents will be expected to pay for the essentials they receive, just as they would usually pay for their own shopping.
The costs for these parcels are:
|Food parcel type||Details||Cost|
|1 Week Basic Food Parcel for 1 person||Supplies to make 3 meals a day for 1 person for 1 week||£14|
|2 Week Basic Food Parcel for 1 person||Supplies to make 3 meals a day for 1 person for 2 weeks||£28|
|2 Week Basic Food Parcel for Family||Based on a family of 4 (2 adults, 2 children) receiving 3 meals a day for 1 week||£42|
|2 Week Basic Food Parcel for Family||Based on a family of 4 (2 adults, 2 children) receiving 3 meals a day for 2 weeks||£85|
You can also purchase essential domestic and baby items through BDCAN. Domestic parcels must be purchased with a food parcel, however, baby parcels can be purchased separately.
|Domestic parcel type||Details||Cost|
|2 week domestic parcel for 1 person||Toilet roll, hand soap, deodorant, shower gel, toothpaste, cleaning spray and (optional) sanitary items||£5|
|2 week domestic parcel for family||Toilet roll, hand soap, deodorant, shower gel, toothpaste, cleaning spray and (optional) sanitary items||£15|
|1 week parcel for 1 baby||Nappies, pouches/jars of food, wipes||£20|
|2 week parcel for 1 baby||Nappies, pouches/jars of food, wipes||£40|
Arrangements are in place for residents who are unable to pay to receive a 2 week supply of essentials, while longer term financial support is put in place. More information about the financial support available. Residents can also get general information about support around money and debt issues.
Get in touch if you, or someone you know, needs:
- help picking up medicine
- some food or essential shopping (maximum 3 items for shopping, if more is needed we’d advise ordering a food parcel)
- a friendly phone call
- or something else
You can also email us at email@example.com or call through the council call centre on 020 8215 3000 and ask for help from BD CAN.
- can drop off food or medicine at the door
- are local residents
- will never ask for money or payment
This service is not for people who are receiving social care support already, or if they have had a letter from the NHS informing them that they are extremely vulnerable. We have separate support arrangements in place to provide this support
Other options for food deliveries
There are other ways that you can access food if you would prefer. Here are some other options for food deliveries that we have seen:
I Hate Ironing
They deliver a range of food parcels - a list is on the website.
The parcel is designed to last roughly 10 days for a household of 2 and the costs start at £26 for a mini essentials box, £35 for an essentials food box or a vegan essentials food box, up to £60 for a butchers choice meat parcel.
You can order online, or through the customer service phone number, or via email, 7 days a week. If the order is placed by 10pm, they will deliver a food parcel the following day.
Telephone: 020 7060 4939
Foodchain was set up originally to connect chefs and restaurants directly to suppliers and they have adapted their business to help serve the general public who can now order food from their list of suppliers direct to your door.
Varied food boxes are delivered. Box options include meal box, meat box or veg box.
Prices and delivery times will vary dependent on which suppliers deliver to the local area. Generally order and receive produce across different food categories in 1-4 days.
Morrisons now offer Food Boxes that are designed to provide you with everyday essentials, without needing to leave your home.
With a choice of groceries or prepared meals, they offer convenient delivery directly to your door.
There are 6 box options to choose from.
Aldi are also offering food parcels. The parcels are filled with 22 food items and household products. There are even a few treats in there too. You can order them for £24.99, and it is delivered to your door with full contactless delivery.