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Libraries and local history

Re-opening your library safely during COVID-19 from 12 April 2021

Face coverings

To help keep everyone safe, face coverings are to be worn inside the libraries at all times (unless exemption applies). Stay home if:

  • you are feeling unwell
  • you have a family member at home who is unwell

We need to make sure you and our staff are safe. We have been working to make the buildings COVID-19 secure in line with government guidelines. The following libraries will be open for order and collection.

LibraryMondayTuesdayWednesdayThursdayFriday
Barking Learning Centre10am to 5pm10am to 5pm10am to 5pm10am to 5pm10am to 5pm
Dagenham10am to 5pm10am to 5pm10am to 5pm10am to 5pm10am to 5pm
Marks GateClosed10am to 4pm10am to 4pm10am to 4pmClosed
Thames ViewClosedClosed10am to 4pmClosed10am to 4pm
Valence10am to 4pmClosedClosed10am to 4pmClosed
Robert Jeyes Community LibraryClosedClosedClosedClosedClosed

 

Changes to the Library Service

If you’re not a member of the library, you can join the library online.

Book loans - order and collect

You can request items for loan via our collection service. You can ask for specific titles or types of books, with our online order form by contacting libraries@lbbd.gov.uk or call 0208 724 8725 / 020 8227 3942. You can also reserve online using the library catalogue. We will contact you to let you know when you can collect your items

Book return

Book returns will be available during library opening hours. Returned items will be quarantined for 72 hours before they are available for loan again.

Fines

There will be no fines for overdue books until after 17 May 2021. This will be reviewed after that date so please check this page for updates.

Building access

There will be an Order and Collect service to borrow library items and a limited number of people in the buildings at any one time.

Study space

Pre-booked study space for 2 hours only only as there are limited spaces at Barking Learning Centre and Dagenham Library.

Study space time slots are:

  • 10am to 12pm noon
  • 12pm noon to 2pm
  • 2pm to 4pm

You will need a library card to book. Contact libraries@lbbd.gov.uk or call 020 8724 8725 / 020 8227 3942.

PC access

Pre-booked 1 hour sessions only at Barking Learning Centre and Dagenham Library. To allow for cleaning of PC’s after each session. Priority will be given to residents without access to personal computers. Contact libraries@lbbd.gov.uk or call 020 8724 8725 / 020 8227 3942 to book your session. You will need to join the library and you will need your library number and PIN to book. Children can use the computers but only if accompanied with an adult.

Printing and photocopying

Printing and photocopying is available via card payment only.

Information, advice and guidance

You can telephone the library or drop in if you need any help or have a concern.

Census support service

Have you still not completed the Census 2021 questionnaire?

If you've missed the deadline to fill in your Census form, which was on 21 March, then it's important to try to fill it out as soon as possible. You should have already received a letter containing an access code to log in and complete the census form online via a computer, smartphone or tablet. If you've lost your letter, you can request a new code online.

It's a legal requirement to fill in the census, and if you don’t fill it in soon, you could be fined up to £1,000!

Some of the questions, which refer to religion, gender identity and sexual orientation, are voluntary. These are clearly labelled on the forms, and it's not an offence if you don't answer them. Remember, the information you give in the census helps provide the best picture of what services are needed in the borough.

To find out more about on the Census 2021 website or call the Census 2021 Contact Centre for free on 0800 141 2021.

If you need a computer or help to complete your form, from 12 April 2021 you can go to your local library or children’s centre for support. Barking Learning Centre and Dagenham Library have friendly Census Support Advisers that can help you. 

Please e-mail libraries@lbbd.gov.uk or call 0208 724 8725 / 020 8227 3942 or check our Census webpage for further information

These library services are not available:

  • browsing the shelves
  • printed newspapers
  • public toilets
  • events and regular programmes in the building
  • room hire