Our Council Tax team's phone lines are currently very busy. To avoid waiting for a long time, please use our online service to manage your account and make payments online.
Service closures and disruption
Changes to service opening times and closures
Contact us
Call 020 8215 3000 or use below online links
An emergency service will be in place for:
Bin collections - 19 to 24 September
There will not be any waste and recycling collections on Monday 19 September due to Her Majesty The Queen’s state funeral.
Bin collections will take place one day later than usual during the week.
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Normal bin collection day |
Revised bin collection day |
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Monday 19 September |
Tuesday 20 September |
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Tuesday 20 September |
Wednesday 21 September |
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Wednesday 21 September |
Thursday 22 September |
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Thursday 22 September |
Friday 23 September |
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Friday 23 September |
Saturday 24 September |
Bulky Waste Collections
All Bulky Waste collections for Monday 19 September will be rescheduled for Saturday 17 September.
Reuse and Recycling Centres
The Reuse and Recycling Centres at Chigwell Road, Frizlands Lane, Gerpins Lane and Jenkins Lane will also be closed on Monday 19 September.
Schools and Nurseries
All borough schools will be closed.
Please speak to your child's nursery to find out if it is open or closed.
Libraries, Children's Centres and Community Hubs
All libraries, Children's Centres and Community Hubs will be closed.