Direct debits not taken
We are aware of an issue regarding direct debits not being taken on Friday 22 May. These will now be collected on Wednesday 27 May. We apologise for any inconvenience caused and appreciate your patience.
Information on case learning.
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7 Minute Briefing 'Sophie' (PDF, 146.26 KB)
7 Minute Briefing ‘Lisa’ December 2023 (PDF, 175.8KB)
7 minute Briefing ‘Arthur’ (PDF, 114.92 KB)