Your landlord must deal with your application within the timescales set out below.  If they don’t, you could get a further reduction on the sale price.

Once your landlord has received your completed application, they need to confirm whether you, any joint applicants, and your property are eligible. They will confirm this by sending you a Section 124 notice (RTB2). They have up to 4 weeks to do this, or 8 weeks if you have been with your current landlord for less than 3 years.

If your landlord has confirmed you are eligible, they then have to send you a formal offer letter (S125) within 8 weeks (for a freehold property) or 12 weeks (for a leasehold property)

Tip: Delays can get complicated, particularly if your landlord doesn’t agree that the delay is their fault. It’s a good idea to keep copies of everything, confirm proof of postage, such as using recorded or registered delivery, or if you deliver it in person get written confirmation from the person you gave it to. This will reduce the likelihood of any dispute over the dates on which forms were sent as you will have evidence.