Enforcement agent vacancy

Don’t miss out on the chance to work with the Enforcement Team within Community Solutions!

Photo of houses in Dagenham

The service aims to help tackle the wide and complex challenges facing the borough, and helping people help themselves, ensuring no one is left behind.

You’ll find yourself handling customer queries, face to face or on the phone, helping those that may require assistance to improve their income by signposting them to the relevant departments. You’ll be helping to reduce levels of debt and associated money issues within the community.

One of the areas you could find yourself covering is the Becontree Estate which has just celebrated it’s 100 year anniversary, it sprawls across four square miles and remains the biggest council estate in Europe! The biggest shift in Becontree and the borough of Barking and Dagenham is its diverse demographic and is one of its greatest strengths, growing and giving birth to a new sense of community.

Joining the London Borough of Barking and Dagenham will open up a world of opportunities that come with being part of a team and working within such a fantastic environment.

Career progression

Upon joining the London Borough of Barking and Dagenham you can expect lots of training opportunities with access to a great number of courses and bitesize learning. We’ll build a career development plan with you and review it on a regular basis ensuring our support of you is ongoing.


You will receive certification in taking control of goods level 2 or level 3 and training worth between £500.00 to £1000.00

Latest equipment

We invest in the latest equipment and software, and you’ll have access to an air-conditioned vehicle to keep you cool and to make sure provide the best service to your residents.

Personal protective equipment

You will be supplied with branded uniform, personal protective equipment and safety equipment allowing you to do your job with confidence.

Investors In People

As an organisation it is very important we measure ourselves against the standard you expect of us. You will be working for an employer that has achieved Investors in People gold status for how it manages, supports and leads its employees, enabling them to be the best that they can be.

Payroll benefits and overtime

You will be employed on a PAYE basis with the opportunity to earn commission, bonuses and overtime opportunities for an earnings boost.

Make your earnings go further

We’ve invested in our employees even further by joining the Wider Wallet scheme. You’ll have access to high street savings, supermarkets, cashback incentives travel and holiday discounts; discounts at restaurants and cinemas; local, national and seasonal offers; and a wide range of better-than-public deals through our Wider Wallet scheme as well as access to financial education should you want it.

Employee Support

You’ll also have access to an Employee Assistance Programme, delivered by Workplace Options. This offers a little extra support to manage life’s everyday challenges; both work and personal. The EAP is available 24 hours a day, 365 days a year by telephone, email, instant messaging, and online, and provides free, impartial, confidential information and support to help you gain a better work-life balance.  

Flexible working

Every role we offer is open to flexible working unless there is a practical or operational reason that you must work set hours and times, you would need to discuss this with you manager before anything is agreed. Flexi working should be mutually beneficial and enable the organisation to review how it delivers its service as well as greater control of where you work, along with a reduced commuting time and a better work life balance.

Other key benefits include the Local Government Pension Scheme (LGPS).

As a member of the LGPS you will get a pension paid to you when you retire as well as being entitled to other benefits such as life insurance cover, a pension for your family if you die whilst employed by the council, payments if you have to retire due to ill-health. 


To deliver the Councils’ commitment to equality of opportunity in the provision of services, all staff are expected to promote equality in the workplace and in the services the Councils deliver. As such we value diversity and welcome applications from all backgrounds including from the LGBTQ+ community, genders, ages, disabilities, faiths/beliefs and candidates from Black, Asian, and ethnic minority backgrounds.


Enforcement Agent job description (PDF, 254KB)

Enforcement Agent application from (DOC, 45KB)

Please submit your application to appointments@lbbd.gov.uk

If you would like to discuss the role please email Karl.Smith@lbbd.gov.uk