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Parking permit terms and conditions

It is important to read the terms and conditions for the issue of parking permits before submitting an application.

Applications will not be authorised unless the correct proof is supplied.

Applicants are advised to allow 5 working days for any requests to be processed. However, if further investigation is required, it may take longer than this.

You cannot apply to renew a permit until 28 days prior to the old permit expiring.

 

Season ticket terms and conditions

1. A Car Park Season Ticket is only valid for use during the times indicated at the appropriate car park(s) for which it was issued. 

2. The following sub-categories of Season Tickets are available: 

a. 6am to 8pm access: This is suitable for local workers and commuters. It eliminates the need to buy cashless parking sessions daily and is valid for use in either London Road Multi-storey or Heathway Multi-storey car park.

b. 24-hour access: This is suitable for local residents who want to use the Car Park at any time. It is available in London Road Multi-storey.

c. 8pm to 6am (and weekend) access: This is suitable for local residents who want to use the Car Park but does not require day-time access to the car park. It is available in London Road Multi-storey.

d. Season tickets issued for surface car parks are available for times between 6am to 8pm access in the following locations:

  • Althorne Way Car Park
  • Becontree Avenue Car Park 
  • Broad Street Shopping Area
  • Civic Centre Car Park
  • Fiddlers Shopping Area
  • Green Lane Shopping Area
  • High Road Chadwell Heath
  • Stour Road Car Park
  • Wantz Road Car Park

However, they are not valid in the following locations:

  • Parks
  • Bobby Moore Way Car Park
  • Linton Road Car Park
  • London Road and Heathway Multi-storey Car Parks

3. It is the responsibility of a season ticket holder to apply for renewal prior expiration.

4. It is the responsibility of a season ticket holder to ensure that a valid season ticket is held to avoid incurring a Penalty Charge Notice (PCN).

5. If you no longer need your season ticket and have a minimum period of four weeks remaining, you can apply for refund. An administration fee may be deducted from the amount refundable.

6. No markings, modifications, advertisements, or structural alterations may be made to the parking space or its surrounding area.

7. The council does not provide any guarantee of exclusive parking space for sole use of a permit holder.

8. Only vehicles not exceeding 2.3m in height or 5.25m in length (including roof attachments) or designated for less than 12 passengers can be issued with a season ticket.

9. Vehicles and their contents are parked entirely at the owners’ risk and the council accepts no liability for any damage to vehicles while in the Car Park.

10. The council may withdraw any season ticket if payment made by cheque or credit/debit card is subsequently dishonoured.

11. The terms and conditions of use may be amended at any time, with notification of intent advertised online and on the Car Park notice board at least 30 days prior to the amendment taking effect.

14. If payment for your season ticket is dishonoured, we will notify you and you will have an opportunity to pay any outstanding monies owed within 7 days after which the Car Park Season Ticket will be revoked and terminated.

15. The council can terminate the parking space by giving 14 days’ notice either to the address on record or by displaying a notice at the parking space. In such circumstances, any monies due will be refunded.

16. Being in possession of a season ticket is not a waiver for any Car Park regulation or enforcement regime. 

 

Business parking permit terms and conditions

A permit is issued virtually and is for the sole use of the vehicle for which the permit was issued for.

Having a parking permit does not guarantee a parking space will be available, and permit holders will not be entitled to reserve any specific parking bay for their exclusive use.

Vehicles and their contents are parked entirely at the owners’ risk and the council accepts no liability for any damage occurring to vehicles while a permit is in use

Vehicles must be parked in a manner that does not obstruct other car park or road users

Where a permit is intended for use by a vehicle parked in a marked bay (such as in a council car park or on-street pay and display), permit holders must park wholly in marked spaces

Only cars and vans not exceeding 2.3m in height or 5.25m in length (including roof attachments) or designated for less than 12 passengers can be issued with a permit

It is the responsibility of the permit holder to apply for parking permit renewals when necessary; the council will not send reminder notices

A permit may be withdrawn either indefinitely or for a specified period in the event of any breach of these conditions of use, as determined by the Parking Manager. The council also reserves the right to refuse an application if an applicant attempts to fraudulently obtain or use a permit.

It is the responsibility of the permit holder to ensure that their permit is valid at the location they are parking at. Any PCN issued following a failure to meet this condition will not be cancelled.

 

Doctor's parking permit terms and conditions

Permits are issued to vehicles and are valid only for the vehicle registration number(s) associated with the permit.

Doctor's permits in addition to parking in the CPZ zone they are issued for, are eligible to be used to park in all other resident's CPZ zones (within LBBD) for a maximum of 2 hours.

Having a parking permit does not guarantee a parking space will be available, and permit holders will not be entitled to reserve any specific parking bay for their exclusive use.

Vehicles and their contents are parked entirely at the owners’ risk and the council accepts no liability for any damage occurring to vehicles while a permit is in use.

Vehicles must be parked in a manner that does not obstruct other car park or road users.

Where a permit is intended for use by a vehicle parked in a marked bay (such as in a council car park or on-street pay and display), permit holders must park wholly in marked spaces.

Only cars and vans not exceeding 2.3m in height or 5.25m in length (including roof attachments) or designated for less than 12 passengers can be issued with a permit.

It is the responsibility of the permit holder to apply for parking permit renewals when necessary; the council will not send reminder notices.

A permit may be withdrawn either indefinitely or for a specified period in the event of any breach of these conditions of use, as determined by the Parking Manager. The council also reserves the right to refuse an application if an applicant attempts to fraudulently obtain or use a permit.

It is the responsibility of the permit holder to ensure that a vehicle has a valid permit for the specific CPZ zone and has parked in accordance to the terms of the permit , to avoid incurring a PCN. Any PCN issued following a failure to meet this condition will not be cancelled.

 

Resident parking permit terms and conditions

A. To qualify for a Resident Parking Permit, the address the application is made for must be your usual place of residence.

B. Resident parking permit is only valid for use in marked resident parking bays (or shared-use bays) within the zone for which it was issued.

C. It is the responsibility of the permit holder to ensure that he/she is parked entirely within a resident permit holder’s bay or, if applicable, a shared use permit bay within the zone of issue to avoid incurring a Penalty Charge Notice (PCN).

D. Maximum size of the vehicles for which the application is being made must not exceed 2.3m in height or 5.25m in length. If any vehicle using a permit exceeds these specifications, the permit shall be rendered invalid.

E. It is the liability of a permit holder to:

1. Apply for a new permit for a new vehicle as permits are non-transferable.

2. Process  a renewal application within 30 days before  the expiry of the current permit.

F. Having a resident permit does not guarantee availability of a parking space.

G. Residential permits are refundable under certain circumstances, only full unused months are refundable.

H. Being in possession of a resident permit does not waive any parking regulations and enforcement regime.   If a permit holder is in breach of any parking restriction, he/she will be served with a PCN.

I. Permit holders are not allowed to sell goods from their vehicles.

J. If a permit holder no longer lives in a Controlled Parking Zone or sells their vehicle, the permit must be surrendered.

K. Permits will not be issued if the applicant has up to 3 outstanding Penalty Charge Notice(s) in the London Borough of Barking and Dagenham.

M. Vehicles and their contents are parked entirely at the owners’ risk and the council accepts no liability for any damage to vehicles whilst parked in a resident bay.

N. The council reserves the right to refuse or withdraw a permit if the applicant attempts to fraudulently obtain or use a permit.

O. The council may withdraw any resident parking permit if payment made by cheque, or credit/debit card is subsequently dishonoured.

P. The council reserves the right to carry out random permit application checks at any time. If the documents requested are not supplied, the council reserves the right to suspend or withdraw the permit until the documents requested are received.

 

Paperless visitor parking permit terms and conditions

A. Applicant for resident visitor permits  must be resident at the address for which the application is being made for.

B. Resident visitor permit sessions  is only valid for use in marked resident parking bays (or shared-use bays) within the zone for which it was issued.

C.  It is the responsibility of the permit holder to ensure that he/she is parked entirely within a resident permit holder’s bay or, if applicable, a shared use permit bay within the zone of issue  to avoid incurring a Penalty Charge Notice (PCN).

D. Maximum size of the vehicles for which the application is being made must not exceed 2.3m in height or 5.25m in length. If any vehicle using a resident visitor  permit exceeds these specifications, the permit shall be rendered invalid.

E. Purchasing a resident visitor permit session  does not guarantee availability of a parking space.

F. Resident visitor sessions are non-refundable

G. Purchase of a resident visitor permit session does not waiver any parking regulations and enforcement regime. If a permit holder is in breach of any parking restriction, he/she will be liable to a PCN.

H. You are not allowed to sell goods from your vehicle if you have a resident visitor permit session.

I. Vehicles and their contents are parked entirely at the owners’ risk and the council accepts no liability for any damage to vehicles whilst parked in a resident bay.

Temporary parking permit terms and conditions

A. To qualify for a Temporary Resident Permit, the address the application is made for must be your usual place of residence.

B. A Temporary Resident Permit is only valid for use in marked resident parking bays (or shared-use bays) within the zone for which it was issued.

C. It is the responsibility of the permit holder to ensure that he/she is parked entirely within a resident permit holder’s bay or, if applicable, a shared use permit bay within the zone of issue and the permit is clearly displayed to avoid incurring a Penalty Charge Notice (PCN).

D. Maximum size of the vehicles for which the application is being made must not exceed 2.3m in height or 5.25m in length. If any vehicle using a permit exceeds these specifications, the permit shall be rendered invalid.

F. Having a Temporary Resident Permit does not guarantee availability of a parking space.

G. Temporary Residential Permits are not refundable.

H. Being in possession of a permit does not waive any parking regulations and enforcement regime.   If a permit holder is in breach of any parking restriction, he/she will be served with a PCN.

I. Permit holders are not allowed to sell goods from their vehicles.

J. If a permit holder no longer lives in a Controlled Parking Zone or sells their vehicle, the permit must be surrendered.

K. Permits will not be issued if the applicant has up to 3 outstanding Penalty Charge Notice(s) in the London Borough of Barking and Dagenham.

L. Vehicles and their contents are parked entirely at the owners’ risk and the council accepts no liability for any damage to vehicles whilst parked in a resident bay.

M. The council reserves the right to refuse or withdraw a permit if the applicant attempts to fraudulently obtain or use a permit.

N. The council may withdraw any resident parking permit if payment made by cheque, or credit/debit card is subsequently dishonoured.

O. The council reserves the right to carry out random permit application checks at any time. If the documents requested are not supplied, the council reserves the right to suspend or withdraw the permit until the documents requested are received.

 

William Street Quarters (WSQ) parking permit terms and conditions

A. To qualify for a WSQ Resident Parking Permit, the address the application is made for must be your usual place of residence.

B. Resident parking permit is only valid for use in marked resident parking bays (or shared-use bays) within the zone for which it was issued.

C. It is the responsibility of the permit holder to ensure that he/she is parked entirely within a resident permit holder’s bay or, if applicable, a shared use permit bay within the zone of issue and the permit is clearly displayed to avoid incurring a Penalty Charge Notice (PCN).

D. Maximum size of the vehicles for which the application is being made must not exceed 2.3m in height or 5.25m in length. If any vehicle using a permit exceeds these specifications, the permit shall be rendered invalid.

E. It is the liability of a permit holder to:

1. Apply for a new permit for a new vehicle as permits are non-transferable.

2. Process a renewal application within 30 days before the expiry of the current permit.

F. Having a resident permit does not guarantee availability of a parking space.

G. Residential permits are refundable under certain circumstances, only full unused months are refundable.

H. Being in possession of a resident permit does not waiver any parking regulations and enforcement regime.   If a permit holder is in breach of any parking restriction, he/she will be served with a PCN.

I. Permit holders are not allowed to sell goods from their vehicles.

J. If a permit holder no longer lives in a Controlled Parking Zone or sells their vehicle, the permit must be surrendered.

K. Permits will not be issued if the applicant has up to 3 outstanding Penalty Charge Notice(s) in the London Borough of Barking and Dagenham.

M. Vehicles and their contents are parked entirely at the owners’ risk and the council accepts no liability for any damage to vehicles whilst parked in a resident bay.

N. The council reserves the right to refuse or withdraw a permit if the applicant attempts to fraudulently obtain or use a permit.

O. The council may withdraw any resident parking permit if payment made by cheque, or credit/debit card is subsequently dishonoured.

P. The council reserves the right to carry out random permit application checks at any time. If the documents requested are not supplied, the council reserves the right to suspend or withdraw the permit until the documents requested are received.

Q. WSQ Resident Parking Permits are restricted to one permit per address.

 

Domestic Carer’s permit terms and conditions 

  1. The permit is available for nominated Domestic Care Workers for residents or for Domestic Care Workers who provide care to nominated residents.
  2. The permit is valid for parking in a resident parking bay in the specific Controlled Parking Zone applied for or for parking in a resident bay only when care services are being provided to a nominated resident. 
  3. Permits are valid for one vehicle registration number only. A replacement Domestic Worker Permit may be applied for a change of vehicle registration number only (for which an administration fee may be chargeable).
  4. In all other circumstances, Domestic Worker Permits are non-transferable. The full charge for a new permit will be payable if a replacement is required. 
  5. If a permit holder’s services as a Domestic Worker is no longer required by the resident, parking services must be notified, and the permit will be revoked.
  6. It is the responsibility of the permit holder to ensure that the vehicle is parked entirely within the appropriate parking bay and the permit is clearly displayed to avoid incurring a Penalty Charge Notice (PCN). 
  7. It is the responsibility of the permit holder to apply for parking permit renewals when necessary. A renewal application can be processed within 28 days before the current permit expires. 
  8. Penalty Charge Notices incurred for non-renewal may not be cancelled. 
  9. The permit is not valid on yellow lines or loading restrictions.  
  10. The permit is not valid for use in council car parks.  
  11. The permit is not valid for parking at any time when no care services are being provided. 

 

Essential Worker permit terms and conditions

  1. The permit is available for salaried Care Home and Essential Health Workers as well as repairs and maintenance companies working on behalf of the council.
  2. The permit is valid for parking in any marked resident parking bay within Controlled Parking Zones for a maximum of 4 hours. 
  3. A covering letter from the employer, signed by a senior manager/director, and a copy of the current insurance certificate for the vehicle will be required to support the application. 
  4. Permits are valid for one vehicle registration number only. A replacement Operational Permit may be issued for a change of vehicle registration number only (for which an administration fee may be charged).
  5. In all other circumstances, Operational Permits are non-transferable and non-refundable. The full charge for a new permit will be payable if a replacement is required and the original must be surrendered if not lost or stolen.
  6. If a permit holder no longer works with the establishment through which application was made, Parking Services must be notified, and the permit will be revoked.
  7. It is the responsibility of the permit holder to ensure that the vehicle is parked entirely within appropriate parking bay and the permit is clearly displayed to avoid incurring a Penalty Charge Notice (PCN).
  8. It is the responsibility of the permit holder to apply for parking permit renewals when necessary. A renewal application can be made within 28 days of the current permit expiring.
  9. Penalty Charge Notices incurred for non-renewal may not be cancelled.
  10. The permit is not valid on yellow lines or loading restrictions. 
  11. The permit is not valid for use in council car parks. 

 

Permits Team

Parking Services, Town Hall, 1 Town Square, Barking IG11 7LU