Parking Customer Service Phone Line Closed
The Parking Engagement Customer phone line will be closed on Monday, 31 August, for the Bank Holiday and will reopen at 8:00 am on Tuesday, 1 September.
How to pay your penalty charge notice, also known as a parking ticket, and what you'll need with you to do it. Your PCN reference will start with 'BZ'.
You will need your PCN reference number and vehicle registration number.
When making your payment online, make sure that you only press the payment button once and do not refresh your browser while the payment is processing.
If your PCN reference does not start with the letters BZ, it wasn’t issued by us, and you will need to contact the correct authority to submit a challenge or to make a payment.