Please be aware that our My B&D online portal is currently experiencing issues for users completing Housing Applications, the rest of the portal is working as normal now. Our technical team is working to resolve the issue as soon as possible. 

We apologise for any inconvenience and appreciate your understanding.

Important Notice:Changes to Penalty Charge Notices

Starting from 07 April 2025, there will be an increase in Penalty Charge Notices (PCNs) and additional fees in all 32 London boroughs and the City of London.

For details please visit this page

Text Message Scam

We are aware of a text message scam which is asking people to pay for a Penalty Charge Notice (PCN) by following a web link. We do not issue PCNs via text message, we only issue these at the vehicle or by post. Please only make payments for PCNs by following the instructions provided on the documents that we issue.

Penalty Charge Notices (PCNs)

Overview

How to pay your PCN, view it for more information or challenge a PCN that you have recieved.