The Parking Customer Services Line will continue to operate at the reduced hours of Monday to Friday, 8am to 4pm until Monday 4 November 2024. We apologise for any inconvenience this may cause.
Penalty Charge Notices (PCNs)
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Skip Guide NavigationTypes of PCN and payment timescales
Parking PCNs
Issued by a civil enforcement officer (CEO) or recorded by a camera operator in a control room or a closed-circuit television (CCTV) vehicle.
Paying a parking PCN issued by an officer
You can:
- pay at the discounted rate within 14 days
- pay at the full rate within 28 days
- make an informal challenge against the PCN, explaining why you think it was incorrectly issued
If you do not pay or challenge the PCN within 28 days, you will be issued with a notice to owner (for parking PCNs) or an enforcement notice (bus lane PCNs).
Paying a parking PCN issued through CCTV
You can:
- pay at the discounted rate within 21 days
- pay at the full rate within 28 days
- make formal representations to the council
If you do nothing in this time period, a charge certificate will be sent and the charge increases by 50%.
Bus lane PCNs
Recorded by a camera operator in a control room or a CCTV vehicle.
Paying a bus lane PCN
You can:
- pay at the discounted rate within 14 days
- pay at the full rate within 28 days
- make an informal challenge against the PCN, explaining why you think it was incorrectly issued
If you do not pay or challenge the PCN within 28 days, you will be issued with a notice to owner (for parking PCNs) or an enforcement notice (bus lane PCNs).
Moving traffic PCNs
Recorded by a camera operator in a control room or a CCTV vehicle.
Paying a moving traffic PCN
You can:
- pay at the discounted rate within 14 days
- pay at the full rate within 28 days
- make formal representations to the council
If you do nothing, a charge certificate will be sent and the charge increases by 50%.