Complain about food quality or food premises

If you wish to complain about food quality or a food premises in the borough, the best way to do this is by using our online form.

You can use the form to report the following concerns:

  • food hygiene
  • food waste build up
  • pest activity
  • a suspicious object found in food
  • food quality
  • food labelling and presentation

If you have food you've purchased from the premises, please remember to:

  • try not to touch it, especially if it has a foreign object in it
  • keep it in its container
  • keep all labels, wrappings and your receipt
  • keep it wrapped and put it in the refrigerator or freezer

Report it

Complain about food quality or a premises

Food hygiene ratings

Food hygiene ratingsĀ - find out if a restaurant, takeaway or food shop you want to visit has good food hygiene standards.