Report road and pavement problems
You can contact us to report road damage, street issues or flooding. You can tell us about potholes, abandoned vehicles, streetlights and highway obstructions. We have information about our highway inspections and road maintenance programme.
- Report a pothole, or a road or pavement defect
- Report illegal front garden parking
- Report a problem with a road sign
- Report an obstruction of your dropped kerb
- Report a vehicle overhanging from a driveway on to a pavement or road
Report a pothole, or a road or pavement defect
Potholes and damaged roads can be dangerous for motorists and cyclists. We are responsible for potholes and other defects on local roads and pavements.
You can use our online form to report a pothole. To use the form, you need to be signed in to your Barking and Dagenham Council My Account. If you don’t have one, you can register for My Account.
Report a pothole or highway defect
Report a defect on A12, A13 or A406
TfL manages 3 A roads in the borough: A12, A13 and A406 (North Circular). Roadworks and street faults on these roads should be reported to TfL.
Report illegal front garden parking
It is an offence under Section 184 of the Highways Act 1980 to drive a vehicle across the kerb and pavement (footway) to gain access to a property if a properly constructed dropped kerb is not in place.
You can report illegal front garden parking online and you need to be signed in to your My Account to do so. If you don’t have one, you can create a My Account.
Report a problem with a road sign
To report a faulty or missing street name plate or road sign, call us on 020 8215 3005 or email 3000direct@lbbd.gov.uk.
To report a vandalised or missing speed limit sign, use our road safety report form.
Report an obstruction of your dropped kerb
White T bar markings in front of a dropped kerb are advisory, but where a vehicle parks across any dropped kerb without the permission of the property owner/occupier, a penalty charge notice can be issued.
We can only enforce this offence after a complaint has been received, because you can give someone permission to park there, so we need to know if someone is parked there without your consent.
Use our form to report a vehicle obstruction.
Report a vehicle overhanging from a driveway on to a pavement or road
Use our form to report a vehicle overhanging a driveway on to a pavement or a road.