Dropped kerbs (footway crossings)
Dropped kerbs (sometimes known as footway crossings or vehicle crossovers) allow you to drive a vehicle from the street over the footway onto your driveway. To do this, the kerb is dropped from the normal height and the path is strengthened to take the weight of the vehicle. Without this, the path and any pipes that are buried below it could be damaged. If you drive over the footway but do not have dropped kerb, you are breaking the law and enforcement action could be taken against you.
- Approval guidance
- Application and fee
- After a successful application
- If you want to pay in instalments
- Reduced rate applications
- Dropped kerb grant scheme
- Access marking (white T-bar)
- Report an obstruction of your dropped kerb
- Report illegal front garden parking
- Report a vehicle overhanging from a driveway on to a pavement or road
Read the approval guidance before making your application. You must meet our criteria before permission for a dropped kerb to be built is given:
- we do not approve applications where there is already a full 3.6 metre dropped kerb
- housing approval will be required if your property is owned by the council and this will be processed as part of your application for a dropped kerb
- if your hard surface will be over 5 square metres;
- it must be made of porous materials or drained so that the water runs off into a soft landscaped or grassed area within your garden - if not, you may require planning permission
- it must not drain onto the public road or footpath
Application and fee
There is a non-refundable application fee of £164, which must be paid before your application is complete. Make sure you have read the approval criteria before paying your application fee.
To apply, you must be signed in to your My Account. If you don’t have one, you can create a My Account.
After a successful application
If your application is successful you must pay the full fee before your dropped kerb installation can start.
Pay by phone
You can use your credit or debit card to pay by calling us between 9am and 6pm. When prompted, state dropped kerb. You will be connected to a member of staff who will take your payment details. Call us on 020 8215 3000.
Pay in person
You can pay in person by using the Scan Coin facility at Dagenham Library.
If you want to pay in instalments
Paying in instalments will incur additional fees. You must complete the dropped kerb application form and pay the relevant deposit of £185 for dropped kerbs under £1,000 and £285 for dropped kerbs over £1,000.
The minimum qualifying value for a service is £500. Instalments can be spread over either a 6 month period, or a maximum repayment period of 12 months. Residents wishing to take advantage of a payment plan must set up a direct debit.
Examples of costs if paid in instalments
Typical standard crossing example 1
- £639.70 cost of dropped kerb
- £35 admin and processing fee
- £41.58 charge for the facility (6.5% of overall cost)
- £716.28 total cost of dropped kerb with payment plan
£76.58 difference between upfront payment and payment by instalments
Typical standard crossing example 2
- £1,000 cost of dropped kerb
- £35 admin and processing fee
- £65 charge for the facility (6.5% of overall cost)
- £1,100 total cost of dropped kerb with payment plan
£100 difference between upfront payment and payment by instalments
First instalment due date
The first instalment will be due 21 days after the invoice for the service is issued and monthly thereafter. The payments will be collected via direct debit.
If an instalment is missed, the entire payment plan will be cancelled and the amount outstanding will be due immediately.
Initial upfront payment
Each payment plan will be charged a one off, upfront administration fee of £35. The charge applies to each payment plan taken out with the council.
The upfront payment amount will be determined by the overall cost of the service:
- £150 + £35 admin fee if the invoice is between £500 to £999
- £250 + £35 admin fee if the invoice is over £1,000
All payment plans will be subject to a 6.5% charge on the overall cost of the goods or services. The charge reflects our costs incurred by offering payment plans. This charge will be spread over the payment plan.
Pay the upfront payment online
Ensure you pay the correct upfront instalment fee as failure to do so will result in a delay in setting up your instalment plan. From the list of payment options, select Payments by Instalments, then Dropped Kerbs.
Once you've paid the upfront payment online, complete our set up form to set up an instalment payment plan, and email it to the address on the form.
This part of the process usually takes around 5 weeks.
You will receive an invoice and instructions on how to setup a direct debit with your bank. Once this is setup and the first payment has been made, we will progress your application and raise a work order to the contractor depending on whether your hardstanding is complete, there are no obstructions such as fences, walls, lamp columns and trees and have received approval if it’s a council property.
Reduced rate applications
This form is only to be used if you have received a letter from us offering a reduced rate.
Dropped kerb grant scheme
To be eligible for a dropped kerb grant you must be over the age of 18 and have substantial difficulty in your mobility. You must have an appropriate hard standing (driveway) in place on your property as the grant will only cover the cost of a dropped kerb.
Access marking (white T-bar)
Residents can apply for a white access T-bar to be painted on the road across the extent of a dropped kerb to highlight the area of the vehicle crossing and deter inconsiderate parking. Access T-bars will only be installed in streets where there are no parking bays or restrictions.
The cost of providing a 'T' bar marking is £356. This fee covers the cost of arrangement and for a contractor to carry out the work.
White T-bar access marking application form (PDF, 112 KB)
Report an obstruction of your dropped kerb
White line markings adjacent to your dropped kerb are advisory, but where a vehicle parks across a dropped kerb without the permission of the property owner/occupier, a penalty charge notice can be issued if the vehicle is preventing entry to or exit from your driveway.
We can only enforce this offence after a complaint has been received, as you can give someone permission to park across your dropped kerb, so we need to know if someone is parked there without your consent.
The above does not apply to dropped kerbs adjacent to yellow line markings or zigzags, as these restrictions are always in force..
It is an offence under Section 184 of the Highways Act 1980 to drive a vehicle across the kerb and pavement to gain access to a property if a properly constructed dropped kerb is not in place.
You can report illegal front garden parking online and you need to be signed in to your My Account to do so. If you don’t have one, you can create a My Account.
Report a vehicle overhanging from a driveway on to a pavement or road
Use our form to report a vehicle overhanging a driveway on to a pavement or a road.