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Dropped kerbs (footway crossings)

Dropped kerbs (sometimes known as footway crossings or vehicle crossovers) allow you to drive a vehicle from the street over the footway onto your driveway. To do this, the kerb is dropped from the normal height and the path is strengthened to take the weight of the vehicle. Without this, the path and any pipes that are buried below it could be damaged. If you drive over the footway but do not have dropped kerb, you are breaking the law and enforcement action could be taken against you.

Approval guidance

Read the approval guidance before making your application. You must meet our criteria before permission for a dropped kerb to be built is given:

  • we do not approve applications where there is already a full 3.6 metre dropped kerb
  • housing approval will be required if your property is owned by the council and this will be processed as part of your application for a dropped kerb
  • if your hard surface will be over 5 square metres;
    • it must be made of porous materials or drained so that the water runs off into a soft landscaped or grassed area within your garden - if not, you may require planning permission
    • it must not drain onto the public road or footpath

This diagram is only a guide

Straight parking - this diagram is based on a property that does not have a bay window. If you have a bay window or porch you must have 4.5 metres from the bay or porch if it is in the parking area. 

Alternative dimensions will only be considered for angled parking and then the minimum depth is 3.8 metres.

Footway crossing

Application and fee

There is a non-refundable application fee of £164, which must be paid before your application is complete. Make sure you have read the approval criteria before paying your application fee.

To apply, you must be signed in to your My Account. If you don’t have one, you can create a My Account.

Dropped kerb application form

After a successful application

If your application is successful you must pay the full fee before your dropped kerb installation can start.

Pay online

Pay for a dropped kerb online

Pay by phone

You can use your credit or debit card to pay by calling us between 9am and 6pm. When prompted, state dropped kerb. You will be connected to a member of staff who will take your payment details. Call us on 020 8215 3000.

Pay in person

You can pay in person by using the Scan Coin facility at Dagenham Library.

Pay in instalments

Paying in instalments will incur additional fees. You must complete the dropped kerb application form and pay the initial payment of £185 for dropped kerbs under £1,000 and £285 for dropped kerbs over £1,000.

The minimum qualifying value for instalments is £500. Instalments can be spread over either a 6 or 12 months, payable by Direct Debit.

Examples of costs if paid in instalments

Typical standard crossing example 1

  • £639.70 cost of dropped kerb
  • £35 administration and processing fee
  • £41.58 charge for the facility (6.5% of overall cost)
  • £716.28 total cost of dropped kerb with payment plan

£76.58 difference between upfront payment and payment by instalments

Typical standard crossing example 2

  • £1,000 cost of dropped kerb
  • £35 administration and processing fee
  • £65 charge for the facility (6.5% of overall cost)
  • £1,100 total cost of dropped kerb with payment plan

£100 difference between upfront payment and payment by instalments

First instalment due date

The first instalment will be due 21 days after the invoice for the service is issued and monthly thereafter. The payments will be collected via Direct Debit. Our finance department will contact you to set up the Direct Debit.

Missed payments

If an instalment is missed, the entire payment plan will be cancelled and the amount outstanding will be due immediately.

Initial payment

Each payment plan will be charged an administration fee of £35.

The initial payment amount will be determined by the overall cost of the service:

  • £150 deposit + £35 administration fee if the invoice is between £500 to £999
  • £250 deposit + £35 administration fee if the invoice is £1,000 or more

All payment plans will be subject to a 6.5% finance charge on the overall cost of the dropped kerb. The charge reflects our costs incurred by offering payment plans. This charge will be spread over the payment plan.

Pay the initial payment online

Ensure you pay the correct initial payment fee as failure to do so will result in a delay in setting up your instalment plan. From the list of payment options, select Payments by Instalments, then Dropped Kerbs.

Pay dropped kerb initial payment

Apply

Once you've paid the upfront payment online, complete our set up form to set up an instalment payment plan, and email it to the address on the form.

Dropped kerb instalment form

After application

This part of the process usually takes around 5 weeks.

You will receive an invoice and instructions on how to setup a direct debit with your bank. Once this is setup and the first payment has been made, we will progress your application and raise a work order to the contractor depending on whether your hardstanding is complete, there are no obstructions such as fences, walls, lamp columns and trees and have received approval if it’s a council property.

Reduced rate applications

This form is only to be used if you have received a letter from us offering a reduced rate.

Reduced rate dropped kerb application form

Dropped kerb grant scheme

To be eligible for a dropped kerb grant you must be over the age of 18 and have substantial difficulty in your mobility. You must have an appropriate hard standing (driveway) in place on your property as the grant will only cover the cost of a dropped kerb.

Apply for a dropped kerb grant

Access marking (white T-bar)

Residents can apply for a white access T-bar to be painted on the road across the extent of a dropped kerb to highlight the area of the vehicle crossing and deter inconsiderate parking. Access T-bars will only be installed in streets where there are no parking bays or restrictions.

The cost of providing a 'T' bar marking is £356. This fee covers the cost of arrangement and for a contractor to carry out the work.

White T-bar access marking application form (PDF, 112 KB)

Report an obstruction of your dropped kerb

White line markings adjacent to your dropped kerb are advisory, but where a vehicle parks across a dropped kerb without the permission of the property owner/occupier, a penalty charge notice can be issued if the vehicle is preventing entry to or exit from your driveway.

We can only enforce this offence after a complaint has been received, as you can give someone permission to park across your dropped kerb, so we need to know if someone is parked there without your consent.

The above does not apply to dropped kerbs adjacent to yellow line markings or zigzags, as these restrictions are always in force..

Report a dropped kerb obstruction

It is an offence under Section 184 of the Highways Act 1980 to drive a vehicle across the kerb and pavement to gain access to a property if a properly constructed dropped kerb is not in place.

You can report illegal front garden parking online and you need to be signed in to your My Account to do so. If you don’t have one, you can create a My Account.

Report illegal front garden parking

Report a vehicle overhanging from a driveway on to a pavement or road

Use our form to report a vehicle overhanging a driveway on to a pavement or a road.

Report an overhanging vehicle