There is currently an issue with payments for Rent, Council Tax and many other services. Payments are still going through but are not showing up in their accounts. We are working urgently to fix the issue and apologise for any inconvenience caused.
Housing advice and homelessness prevention
Housing Advice Service
The Housing Advice Service will only see residents who have called or emailed and made an appointment. We see people at a range of locations. Please call 020 872 48323 or email housingadviceservice@lbbd.gov.uk to make an appointment.
To find out what options are available to you based on your current circumstance, please visit our Your Housing Options tool. It takes less than 10 minutes to complete if you have some basic information to hand.